Leisure Assistant

3 months ago

Luton, United Kingdom Arora Group Full time

We Treat Our Team Like Family and Our Guest Like Royalty.

We are recruiting a part time Leisure Assistant within our Health Club.
Working 30 hours per week, 4 days out of 7 (shifts).
You will need to be flexible with the shift times that you can work, e.g both early and late shifts
also, weekend and bank holiday working is required for this role.

Overview of the role
To actively co-ordinate guest/member requests within the Leisure Club, ensuring that all customers receive a high standard of Customer Care and service.

What we are looking for
An individual with excellent customer service skills, and the ability to communicate well at all levels.
Previous hotel health club experience would be beneficial, but not essential.
A self-motivated and hardworking individual, with initiative, who is a team player.
A Lifeguard qualification would be beneficial.

Hospitality & Service
To provide a welcoming atmosphere for all our guests and members.
Ensure that all pool and Leisure Club furniture is kept clean and tidy, and cushions secure.
Perform fitness assessments as required (once trained) to Company procedures.
To offer a Fitness Programme for all new members, highlighting correct use of equipment and continue to monitor.
To act as a Salesperson, promoting the image of the Hotel at all times.
To maintain a smart and tidy appearance at all times, and to comply with uniform requirements.
Report and hand over any lost property.

Arora Benefits:
• Competitive salary + Services Charge*
• 28 days paid holiday ( pro rata for part time staff), plus extra holiday after 5 years’ service
• Discounted hotel room rates across our hotels for you and your friends and family.
• Valuable Training and Development opportunities
• Uniform and Complimentary Dry Cleaning
• Free meals when on shift
• Pension cover
• Career Progression prospects

*Service charge is dependent on hours worked and sales performance and is not guaranteed.

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