Shift Manager

3 weeks ago


Manchester, United Kingdom Kinaxia Logistics Full time

Kinaxia Logistics & Fulfilment are looking to recruit a Shift Manager to join their warehousing team based in Manchester. The role of the Shift Manager will be to control and oversee all aspects of the warehouse operation.

  • Monday - Friday
  • 40 hours per week
  • 33.5k per annum
  • Additional benefits:
  • Life assurance
  • Pension
  • Exceptional fleet
  • Opportunity for training and development (CPC training)
  • Full Uniform and PPE
  • Onsite Parking
  • Cycle to work scheme.
  • Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
  • Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

About the Job:

  • Oversee daily operations of [insert name] pick and pack operation ensuring efficient planning of volumes and workflow achieving KPIs;
  • Oversee the daily and weekly planning and carry our advanced planning to ensure pro-active plans are put in place for periods of peak and change;
  • Use daily and weekly reports to ensure positive warehouse trends and any issues are resolved at point, using route cause analysis;
  • Monitor safety and quality processes to ensure standards are maintained at all times;
  • Ensure equipment is serviced and maintained as required and any near miss / incidents are investigated with route cause action taken, preventing recurrence;
  • Work collaboratively with the Warehouse Management team in the creation of a culture of continuous improvement and to communicate any areas of concern or improvements identified to ensure that the most efficient and effective operation is being maintained at all times.
  • Provide leadership and motivation to your team to build an effective and engaged workforce resulting in improved productivity and sustained customer service levels;
  • Maintain the flow of communication to the customer end to end, manage customer complaints or queries, and oversee the communication of a 3rd party courier company delivering to the customer on behalf of Kinaxia to maintain high levels of customer service;
  • Work closely with the Stock and Administration Team to ensure system and stock integrity is maintained.

Your knowledge and experience:

  • FLT Licence
  • Warehouse Health & Safety procedures
  • Experience managing a team
  • Experience with dealing with customers

An application for a DBS certificate will be required in the event of the individual being offered the position,



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