Switchboard Call Handler

4 weeks ago

Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time

Job overview

Welsh language Skills need to be learnt when appointed to the post within months

An exciting opportunity has arisen for a Ward Clerk to join the Team at Heddfan Unit.

The job of the Ward Clerk is to support with the administrative duties within our inpatient wards and is an integral part of the Nursing and Medical team in supporting high-quality patient care.

This is a great opportunity to work in and part of the NHS and support your communities with their Health Care. 

Main duties of the job

The successful candidate will be the first point of contact for patients, relatives and visitors to the Ward and must demonstrate a professional and sensitive manner and maintain confidentiality at all times.

Working as part of the Ward Team the post holder will be required to give efficient clerical support to the nursing staff on the Ward.

Applicants must also have a good standard of education, be adaptable and have good organisational skills. A professional telephone manner is essential to receive and respond courteously to all telephone enquiries regarding patient care.

Previous Ward Clerk experience and knowledge of the Patient Administration System (WPAS) is desirable but not essential as full training will be provided.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around ,, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

  • Switchboard Call Handler

    3 months ago

    Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time

    To work as part of a team providing a comprehensive, high quality switchboard service to Betsi Cadwaladr University Health Board, 24 hours a day 7 days a week To work as part of a team providing a safe, effective switchboard/call handling service to the health community in North Wales being the first point of contact for those patients contacting the...

  • Switchboard Call Handler

    3 months ago

    Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time

    The Informatics Department has an opportunity for a Call Receptionist/Switchboard Operator in Day and Night and Day Shifts. The position is at Wrexham Maelor Hospital. To work as part of a team providing a comprehensive, high quality switchboard service to Betsi Cadwaladr University Health Board, 24 hours a day 7 days a week. Out of hours, use a computer...

  • Switchboard Team Leader

    3 months ago

    Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time

    The ability to speak Welsh is essential for this post The Informatics Department has an opportunity for a Band 3 Switchboard Team Leader. Support the Switchboard Services Supervisor in the day to day operational delivery of BCU switchboard services ensuring a comprehensive, high quality switchboard service is maintained, 24 hours a day 7 days a week. To...

  • Switchboard Team Lead

    1 month ago

    Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job summary The ability to speak Welsh is essential for this post. THIS POST IS FIXED TERM/SECONDMENT FOR 9 MONTHS DUE TO MEET THE NEEDS OF THE SERVICE IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST. The Informatics Department has an...

  • Lead Operator for Switchboard Services

    4 weeks ago

    Wrexham, Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time

    Position Overview Proficiency in Welsh is a prerequisite for this role. This position is a fixed-term contract for a duration of 9 months, aimed at fulfilling the operational needs of the service. The Informatics Department is seeking a Lead Operator for Switchboard Services, available for both Day and Night shifts. The role is based within a...

  • Telescopic Handler Operator

    3 months ago

    Wrexham, United Kingdom Zeus Personnel Limited Full time

    Our well-established client is recruiting a **Telescopic Handler Operator **to work on their construction site in **Wrexham, LL20.** The role starts **Wednesday 24th May **and will last for 2 to 3 weeks. Duties Include: - Working alongside the clients operator's and the main site contractor. - Transporting materials across site As a Telescopic Handler...

  • Clerical Officer

    4 weeks ago

    Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job overview THIS POST IS FIXED TERM/SECONDMENT FOR MONTHS DUE TO MEET THE NEEDS OF THE SERVICE IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST. The Informatics Department has an opportunity for a Switchboard Team Lead in Day and Night and Day...

  • Receptionist/administrator

    3 months ago

    Wrexham, United Kingdom Spire Healthcare Full time

    **Receptionist/Administrator | Spire Yale| Wrexham | Part Time, Permanent | 22 hrs per week | £11.45 per hour** Spire Yale Hospital has an opportunity for a Receptionist/Administrator to join our team, on a part-time and permanent basis. You will be part of a team that prides itself on providing exemplary service to our Patients, Visitors and Colleagues at...

  • Bank Administrator

    3 months ago

    Wrexham, United Kingdom Spire Healthcare Full time

    **Bank Administrator - Outpatient Bookings | Wrexham** Spire Yale Hospital, Wrexham is currently looking to recruit for an Outpatient Bookings Administrator on a bank/occasional basis. This is a fantastic opportunity to join a dynamic team and have a great impact. Spire Yale Hospital is one of North Wales’ leading private hospitals and we take pride in...

  • Internal Sales Person

    2 weeks ago

    Bradley, Wrexham, United Kingdom Meridian Business Support Full time

    We are looking for an Internal Sales Person to join our Wrexham branch (LL11): Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.Great Salary + Performance based Bonus SchemeContracted to 42.5 hours per weekMonday...