Current jobs related to Senior Booking Assistant - Huntingdon - Royal Papworth Hospital NHS Foundation Trust

  • Patient Booking Administrator Urology

    5 months ago

    Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full time

    We are looking for a motivated and flexible Patient Booking Administrator to contribute to the delivery of high quality care to our patients. You will be responsible for assisting in the provision of an efficient and responsive service, required to support Consultants and their medical team to ensure the provision of a patient pathway, which is receptive to...

  • Executive Assistant

    4 months ago

    Huntingdon, United Kingdom Westland Horticulture Ltd Full time

    Westland Horticulture, an international market leader in the gardening industry is seeking a highly skilled and experienced Executive Assistant to support to our Board Marketing Director. This role requires a proactive and detail-oriented individual who can manage a wide range of responsibilities and work effectively in a fast-paced environment. **Key...

  • Customer Service Assistant

    5 months ago

    Huntingdon, United Kingdom Fleet Assist Full time

    **Role**:Customer Service Assistant **Hours**:37.5 per week **Location**:Ermine Business Park, PE29 6XU **The Call Centre Progression Plan** **Customer Service Assistant** You will have: - Experience in a Customer Service environment - Good knowledge of a booking process - Excellent attention to detail - Strong communication skills, written and...

  • Customer Service Assistant

    5 months ago

    Huntingdon, United Kingdom Fleet Assist Full time

    **Role**:Customer Service Assistant **Hours**:37.5 per week (part-time also considered) **Location**:Ermine Business Park, PE29 6XU **The Call Centre Progression Plan** **Customer Service Assistant** You will have: - Experience in a Customer Service environment - Good knowledge of a booking process - Excellent attention to detail - Strong communication...

  • Senior Care Assistant

    4 weeks ago

    Huntingdon, Cambridgeshire, United Kingdom Excelcare Holdings Full time

    Job Title: Senior Care AssistantWe are seeking a compassionate and dedicated Senior Care Assistant to join our team at Excelcare Holdings. As a Senior Care Assistant, you will play a vital role in providing exceptional care and support to our residents, working closely with our Care Assistants to ensure outstanding care is delivered at all times.About the...

  • Senior Care Assistant

    4 weeks ago

    Huntingdon, Cambridgeshire, United Kingdom Excelcare Holdings Full time

    Job Title: Senior Care AssistantWe are seeking a compassionate and dedicated Senior Care Assistant to join our team at Excelcare Holdings. As a Senior Care Assistant, you will play a vital role in providing exceptional care and support to our residents, working closely with our Care Assistants to ensure outstanding care is delivered at all times.About the...

  • Senior Care Assistant

    1 month ago

    Huntingdon, Cambridgeshire, United Kingdom Excelcare Holdings Full time

    Job Title: Senior Care AssistantExcelcare Holdings is seeking a compassionate and dedicated Senior Care Assistant to join our team at our Hunters Down Care Home in Huntingdon, Cambridge. As a Senior Care Assistant, you will play a vital role in providing exceptional care and support to our residents, working closely with our Care Assistants to ensure...

  • Senior Care Assistant

    1 month ago

    Huntingdon, Cambridgeshire, United Kingdom Excelcare Holdings Full time

    Job Title: Senior Care AssistantExcelcare Holdings is seeking a compassionate and dedicated Senior Care Assistant to join our team at our Hunters Down Care Home in Huntingdon, Cambridge. As a Senior Care Assistant, you will play a vital role in providing exceptional care and support to our residents, working closely with our Care Assistants to ensure...

  • Administration Assistant

    7 months ago

    Huntingdon, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    An exciting opportunity has arisen for an enthusiastic and committed Administration Assistant to provide high quality services to the community who use the Integrated Contraception and Sexual Health (iCaSH) services across Cambridgeshire. Based at Huntingdon OR Wisbech OR Cambridge. To provide call taker, reception, front of house, appointment booking for...

  • Customer Service Assistant

    5 months ago

    Huntingdon, United Kingdom Fleet Assist Full time

    **Role**:Customer Service Assistant **Hours**:37.5 per week **Location**:Ermine Business Park, PE29 6XU **Customer Service Assistant** You will have: - Experience in a Customer Service environment - Good knowledge of a booking process - Excellent attention to detail - Strong communication skills, written and verbal - Team Player - Fast and accurate...

  • Customer Service Assistant

    5 months ago

    Huntingdon, United Kingdom Fleet Assist Full time

    **Role**:Customer Service Assistant **Hours**:37.5 per week (part-time also considered) **Location**:Ermine Business Park, PE29 6XU **Customer Service Assistant £20,500** You will have: - Experience in a Customer Service environment - Good knowledge of a booking process - Excellent attention to detail - Strong communication skills, written and verbal -...

  • Logistics Admin Assistant

    3 weeks ago

    Huntingdon, United Kingdom CV-Library Full time

    My client are seeking a Logistics Admin Assistant to join their team based in Huntingdon. The role is to assist and to carry administration duties within the logistics office. Main Duties of Role Provide general administrative assistance to the logistics department. Managing the Logistics email inbox to ensure all picks are processed and past to...

  • Senior Care Assistant

    5 months ago

    Huntingdon, United Kingdom Country Court Full time

    **Senior Care Assistant - **Required at Ferrars Hall Care Home in Huntingdon, Cambridgeshire, Part of The Country Court Family** **Hours: Days 45 Hours per week, working weekends on rota (Shift Times 0645-1900)** Ferrars Hall Care Home in Huntingdon provides residential and specialist dementia care in luxurious & beautiful surroundings. The amazing staff...

  • Senior Care Assistant

    3 months ago

    Huntingdon, United Kingdom Excelcare Holdings Full time

    Job description As a Senior Care Assistant at our Hunters Down Care Home in Huntingdon Cambridge, you will be part of a compassionate and welcoming team providing physical, emotional, and social support. Your dedication, reliability and support will make a difference every day. Excelcare is a family-owned Care Home group established for over 34...

  • Nights - Senior Care Assistant

    4 months ago

    Huntingdon, United Kingdom Country Court Full time

    **Senior Care Assistant (Nights) - **Required at Ferrars Hall Care Home in Huntingdon, Part of The Country Court Family** **Hours: 45 Hours per week, working weekends on rota (Shift Times 18:45 - 07:00)** Ferrars Hall Care Home in Huntingdon provides residential and specialist dementia care in luxurious & beautiful surroundings. The amazing staff led by...

  • Senior Care Assistant

    2 weeks ago

    Huntingdon, United Kingdom Excelcare Holdings Full time

    As a Senior Care Assistant at our Hunters Down Care Home in Huntingdon Cambridge, you will be part of a compassionate and welcoming team providing physical, emotional, and social support. Your dedication, reliability and support will make a difference every day. Excelcare is a family-owned Care Home group established for over 34 years. We provide the...

  • Senior Care Assistant

    2 weeks ago

    Huntingdon, United Kingdom Excelcare Holdings Full time

    As a SeniorCare Assistant at our Hunters Down Care Home in Huntingdon Cambridge, you will be part of a compassionate and welcoming team providing physical, emotional, and social support. Your dedication, reliability and support will make a difference every day. Excelcare is a family-owned Care Home group established for over 34 years. We provide the...

  • Senior Executive Assistant

    3 months ago

    Huntingdon, United Kingdom Opus People Solutions Full time

    Opus People Solutions are seeking an Senior Executive Assistant to support the Chief Executive Officer of a public sector client.Our client works on a hybrid basis, you will expected to be in the office 3 days person.Using discretion and developed judgement in dealing with highly sensitive information, the purpose of this role is to provide expert business...

  • Accounts Assistant

    6 months ago

    Huntingdon, United Kingdom Finance Recruitment Solutions Full time

    FRS are currently recruiting an Accounts Assistant for one of our prestigious clients in Huntingdon. This is an exciting opportunity for someone that is interested in career growth as our client offers several accredited training and development packages within Leadership should you wish to move forward during your time with them. Title: Accounts Assistant...

  • Senior Estimator

    1 month ago

    Huntingdon, United Kingdom CV-Library Full time

    Type of Role: Full Time, Permanent What We’re Looking For We are offering an exciting opportunity for a highly motivated individual to join our Northern Home Counties commercial department, as a Senior Estimator. The purpose of the role will be to assist the Commercial Manager/Director in producing accurate take-offs and subsequent bills of...

Senior Booking Assistant

3 months ago

Huntingdon, United Kingdom Royal Papworth Hospital NHS Foundation Trust Full time

Job summary

We are currently looking to recruit an enthusiastic and motivated, full time Senior Booking Assistant within our Clinical Administration booking team, who are based at the Administration Hub in Huntingdon.

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference to our patients' journey. This post is fundamental in ensuring that the patients' experience is always a positive one.

You will have responsibility for talking to the patients on the phone, booking appointments and admissions to ensure patients do not wait longer than necessary and entering information into multiple IT systems.

The skills we are looking for are attention to detail, tact, patience, accurate data entry, the ability to liaise with colleagues throughout the Hospital and beyond, excellent verbal and written communication skills with a professional and respectful manner. Some specialties have a very high numbers of patient calls, so you should expect to spend time on the phone every day.

The ideal candidate will have a strong team work ethic, sense of accountability, accompanied by an ability to work under time restraints and pressure at times. This post is open to professionals with the right attributes to enhance a team. We will provide the necessary support to ensure your development within your role.

Main duties of the job

Provide a patient-focused, high quality, efficient and complete administrative support service and customer care experience

Working within a centralised booking team to include organising and booking inpatient admissions and outpatient appointments

Responsibility for the delivery of an aspect of the service which will include the tasks required to deliver that service taking action where necessary, and escalate any potential issues to the Team Leader. This may also include day to day supervision of other team members

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour:

Job description

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Person Specification

Qualifications

Essential

ECDL or equivalent IT experience English & Maths GCSE or equivalent NVQ Level 3 in Administration or Customer Care or equivalent experience

Experience

Essential

Previous experience of working in a customer facing role Previous experience of supervising or supporting other team members Experience of inputting accurate and timely data onto electronic systems Ability to learn, understand and utilise appropriate software packages within the organisation Previous experience of carrying out general admin procedures in an office environment The ability to communicate basic or sensitive information to colleagues, patients and relatives The ability to pay close attention to detail in written and electronic communication and information storage The ability to work & provide supervision as part of a multi-disciplinary team to ensure high quality administrative support The ability to work as part of a wider multi-disciplinary team to ensure high quality administration support Able to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis

Additional Criteria

Essential

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration