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Senior Product Manager

4 months ago

Cambridge, United Kingdom Evi Technologies Limited Full time
We are looking for a Senior Product Manager, Tech to join the Ring App team, helping to build experiences and services for our best selling camera and doorbell devices. You will build and iterate on the end to end app experiences that help customers see, hear, and provide peace of mind. In this role, you'll thrive on cross-functional collaboration, technical prowess, and a keen business sense—propelling us towards seamless device experiences and raising the bar on performance.

Key job responsibilities
- Develop and execute comprehensive product strategies aligned with organisational goals
- Oversee the entire feature lifecycle, from conceptualization and development to launch and post-launch optimization
- Work closely with diverse teams, including engineering, marketing, and sales, to ensure seamless coordination and execution of product initiatives
- Conduct market research and analysis to identify trends, competitive landscapes, and opportunities for product improvement
- Engage with key stakeholders, both internal and external, to gather insights, feedback, and ensure alignment with business objectives
- Develop and communicate a clear product roadmap, considering market demands, customer feedback, and business priorities
- Anticipate and address potential risks associated with product development and deployment, ensuring proactive risk mitigation
- Establish and monitor key performance indicators (KPIs) to assess product performance and drive continuous improvement
- Maintain a customer-centric approach, understanding user needs and incorporating feedback into product development processes
- Work closely with your engineering and design counterparts to create seamless, world class app experiences

A day in the life
While each day may differ, you will always learn something new, innovate and delight our customers, and grow. You will be the primary advocate of our customers and define the best possible experience for them, while also adding business value. This could mean defining a product vision, writing PRFAQ documents, partnering with engineering to determine the best way to deliver value to customers, or identifying ways to delight our customers by addressing customer feedback. You will work with our internal partners (e.g. engineering) to make product decisions, and with our external partners (hardware, go to market, etc) to launch features.

About the team
Since 2013, Ring has been on a mission to make neighborhoods safer. From the first-ever video doorbell to the award-winning Ring Alarm and Ring Alarm Pro systems, Ring’s smart home security product line, as well as the Neighbors app, offers users affordable, innovative security options for the home and neighborhood. No matter what customers are looking for, Ring has a variety of devices, services, and features to meet a wide range of security needs.

We are open to hiring candidates to work out of one of the following locations:

Cambridge, GBR

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience with product cycles of 6+ months
- Experience in product or program management, product marketing, business development or technology

PREFERRED QUALIFICATIONS

- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Knowledge of key customer experience metrics and methodology (e.g., NPS)