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Prescription Clerk P/T for Thursdays and Fridays

5 months ago

Romford, United Kingdom North Street Medical Care Full time

Job summary

We are looking to recruit a Part time Prescription Clerk to joinour friendly Practice team in Romford. Experience in a GP surgery or pharmacy is compulsory.

North Street Medical Care is a high achieving surgery with over 20,000 patients over two sites; North Street Practice and at the Chadwell HeathHealth Centre in Ashton Gardens. The candidate will be working mainly at the Chadwell Heath Health Centre but may be required to work at bothsites as requested.

The Prescription Clerk we are looking for must have goodcommunication skills, attention to detail, a 'can-do' attitude and is able to deal with bothpatients and surgery staff face to face and over the telephone in aprofessional manner.

The role is for 12 hours per week working Thursdays and Fridays 8 am - 2pm

Youmay occasionally be required to work on a Saturday or Bank Holiday, butwith prior mutual agreement.

Main duties of the job

The candidate will be responsible for undertakinga range of duties which include providing general assistance to the Practice Team and reception / telephones and act as a focal point of communication between the GPs, Managers,Receptionists, Patients and local Pharmacies as well as other members of thePrimary Health Care Team, to ensure patients prescriptions are produced withinthe current protocols of the surgery.

About us

Our clinical team includes, GPs, Nurse practitioner, Nurses, HCAs, Pharmacists and Paramedics. We operate over two sites, which is at North Street and Ashton Gardens. We are a training practice.

We offer to our team

- NHS Pension scheme

-Christmas gift vouchers

-Staff party, fun days

-NHS Staff discount at many retailers / restaurants / Venues

Job description

Job responsibilities

Thefollowing are the core responsibilities for the Prescription clerk:

To process, all medicationrequests sent in by patients using the protocols in place.

Ensure that prescriptions arecompleted accurately and efficiently following protocol

Process repeatprescription requests

Deal with queriesover the counter and on the telephone

Entering detailsof community nurses prescriptions into patients records

Other Duties:

Trainingreception staff to undertake script and data duties in your absence

Any other duty asallocated by members of the management team

Process onlinerepeat prescriptions

To collect repeatprescription request from the fax machine, post box and reception

To liaise withpatients and pharmacies regarding queries and requests

To ensure thatpatients queries on medication are highlighted to the relevant GP

To regularly gothrough prescriptions not collected and unlikely to be collected as a result oftimescale, to remove the details from the patient records and then destroy theprescription

Ensure up to datepatient information is recorded

Person Specification

Experience

Essential

Experience of working with the general public Experience of administrative duties Experience of working in a health care setting Attention to detail Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook EMIS Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check

Qualifications

Essential

Educated to GCSE level or equivalent

Desirable

GCSE Mathematics & English (C or above) NVQ Level 2 in Health and Social Care

Skills and Knowledge

Essential

Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check