Administration Support Officer

4 weeks ago


Lancashire, United Kingdom Greater Manchester Mental Health NHSFT Full time

Job summary

An exiting opportunity has arisen for an experienced administrator to join our admin team working in the Healthcare Department at HMP Wymott. The post holder will work closely with the admin team manager and admin colleagues to ensure admin provision is effective in supporting the service needs and delivery. The successful candidate will enjoy working as part of a dedicated team, with the added satisfaction of working for a service committed to the care and wellbeing of our patients.

Main duties of the job

To be responsible for the registration and referring of patient details, including data collection and inputting on the clinical system (TPP). To manage the medical records and register of patient medical notes and to maintain an up-to-date register of the current population ensuring admission transfer and discharge information follows the patient pathway and report immediately to the managers any information that is missing. To take delegated responsibility for the allocation of healthcare appointments for patients referred to the healthcare service. To be responsible for the setting up of patient information databases alongside clinicians and to ensure accurately input data to be used in the development of the health service. To carry out general reception duties, including checking in patient details, answering the telephone, ordering ambulances, arranging interpreter services, legal administrative duties/invoices and dealing with routine enquiries etc.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job description

Job responsibilities

See attached detailed job description and person specification:

Staff benefits

Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts Person Specification

Education / Qualifications

Essential

Good general education to GCSE level or equivalent NVQ Level 2 in Business Administration or equivalent Experience of Microsoft Office Suite

Desirable

ECDL or Microsoft / qualification Knowledge of medical terminology

Experience

Essential

Experience of working in a healthcare environment Demonstrable experience in a secretarial or administrative position.

Desirable

Experience of working within a custodial setting or with offenders

Skills and Abilities

Essential

Ability to communicate informally and develop supportive relationships with service users, carers and other professionals where appropriate Excellent written & verbal communication skills Ability to establish good working relationships and work well as a team member Ability to demonstrate effective time management

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