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Practice Manager

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SouthendonSea, United Kingdom Carnavon Medical Centre Full time
About the Role

Carnarvon Medical Centre is looking to appoint a highly motivated, productive and proactive practice manager, with demonstrable experience in primary care. This is a full time role and the successful candidate will be responsible for organisational leadership, service improvement and delivery of key targets across the full range of clinical and administrative areas within the practice.

This is an exciting opportunity, for the right candidate, to play a pivotal role in leading the practice within a well-rounded, supportive, and stable team. The practice manager is fully supported by a large reputable accounting firm for book-keeping, tax and payroll. The practice manager is encouraged to be involved in the local practice managers' group who provide great peer support and have a wealth of knowledge and experience collectively. The main responsibilities of the role include: Maintaining the practice & NHS choices websites. Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities. Functional management of all clinical & administrative staff. Direct line management of the following staff: reception, admin, secretaries, practice nurses & HCA's. Managing contracts for services. Leading change & continuous improvement initiatives. Coordinating the reviewing/updating of all policies & procedures. Coordinating & leading the compilation of reports & practice development plan (PDP). Developing, implementing & embedding an efficient business resilience plan (BRP). Managing financial elements, including budgets, petty cash, etc. in conjunction with the partners & accountants. Ensuring the team reach QOF targets. Coordinating the practice diary, scheduling meetings appropriately. Liaising at external meetings as required. Marketing the practice appropriately. Producing practice newsletters on a quarterly basis. Managing the Patient Participation Group & all complaints effectively. Ensuring compliance with legislation and dealing with disciplinary issues. Managing the premises, including health & safety aspects. Managing the IT system, delegating staff to act as administrators. Ensuring compliance with IT security & IG. Coordinating projects. Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles/responsibilities effectively. Please see full job description attached. About the Candidate

If you are an experienced practice/business manager looking for a new and exciting change in career then we would love to hear from you.

You will have the following skills and qualifications:

A relevant qualification in Business Management or equivalent. Detailed and up to date knowledge of employment legislation as well as experience in managing a diverse workforce. Prior experience of leadership and personnel management, ideally within a healthcare setting. Experience in financial management. Ability to deliver a vision and a willingness and drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes. Self-motivation and forward thinking approach. Excellent organisational, management and planning skills, IT skills and communication skills. Ability to implement and manage change effectively. Ability to identify training and development needs in self and other as well as experience of appraising staff. We encourage continued professional development and we are keen to support any training needs that are required for the successful candidate. About Us We are a long established, close knit practice in Southend on Sea Essex with a list size of 6,200. very high achieving in QOF, with good CQC reports, and an innovative and open approach to new ideas and thinking. The practice is one of 3 practices situated in a purpose built medical centre. Our team currently comprises of 2 GP partners, 4 part time salaried GPs, practice nurse, HCA and ANP, all of which are supported by an experienced admin team including trained prescribing admin team. The practice is part of Southend Victoria PCN with additional shared roles of ANP, paramedic, physician’s associate, pharmacist, podiatrist, social prescriber, health care coordinator and mental health practitioner being embedded within our teams. Our clinical system is currently SystmOne. We offer the opportunity to join the NHS Pension Scheme.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.