Shop Manager, Wilmslow

1 month ago

Wilmslow, United Kingdom Blue Cross Full time
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At Blue Cross, our shops are more than just retail spaces—they're vibrant community hubs. We pride ourselves on creating a welcoming environment where animal lovers can find treasures and support our cause. As part of our team, you’ll find a supportive, inclusive environment that values your skills, listens to your ideas, and celebrates your contributions.brbrstrongYour Key Responsibilities/strong
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Lead and Inspire: Motivate and guide a dedicated team of volunteers, ensuring they shine in their roles./li
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Customer Experience: Foster a warm and inviting atmosphere for customers, delivering exceptional service and representing Blue Cross with pride./li
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Achieve Sales Targets: Drive sales and maximise profits to support our charitable mission./li
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Community Engagement: Build strong ties with the local community to enhance our shop's impact./li
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Operational Efficiency: Maintain efficient paperwork, manage data accurately, and adhere to retail standards./li
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Stock Management: Ensure optimal stock levels, keeping shelves full of delightful finds./li
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Health and Safety: Prioritise safety, following all protocols diligently./li
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brstrongAbout You/strong
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Retail Management Experience: Proven track record in retail management, with the ability to lead and support your team effectively./li
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Leadership Skills: A motivating manager and team builder, working closely with the Assistant Shop Manager to ensure smooth operations./li
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Interpersonal Skills: Excellent communication skills to engage with diverse individuals, from team members to customers./li
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Commercial Awareness: Understand the retail market, driving sales and customer satisfaction./li
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Organisational Skills: Strong ability to plan, prioritise, and manage time and workload./li
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Customer Focused: Exceptional customer service skills with a passion for delivering a great shopping experience./li
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Flexibility: Adaptable with a positive attitude, ready to handle varying work schedules and challenges./li
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brstrongDesirable:/strong
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Driving Licence: A full driving licence is advantageous./li
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Volunteer Experience: Experience working with volunteers is a plus./li
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Fundraising Experience: Familiarity with fundraising activities is beneficial./li
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brstrongBlue Cross benefits /strongbr brOur people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today. br brIn return, Blue Cross wants to ensure we provide you with the best working environment we can. br brWe want you to be happy working for us and will do everything we can to make sure you are. br brstrongOur generous benefits package includes: /strong
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38 days holiday rising to 43 with service (including Bank Holidays)/li
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Programmes for physical and mental wellbeing support /li
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Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family /li
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Free physiotherapy advice and face to face intervention/li
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Health cash plan /li
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Unlimited access to an employee assistance programme /li
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Pension scheme with enhanced employer contribution /li
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Claim for professional fees /li
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Life assurance /li
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20% discount on Pet Plan pet insurance /li
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Enhanced family friendly policies /li
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Recognition scheme /li
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Annual volunteer days/li
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Charity worker discounts across a variety of retailers/li
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Personal development programme/li
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