Dispensary Co-ordinator

Job summary

***previous applicants need not apply***

Our friendly and progressive Pharmacy department is currently looking for a dynamic and forward-thinking individual to join our Pharmacy Dispensary team. This role will involve maintaining the dispensary service on a day-to-day basis and providing supervisory support to the team. The post is essential to delivering a high quality dispensary service and maintaining high work standards and an efficient and safe service.

Please be aware that should you commence employment before the 1st October your commencement salary will be in line with the 2023/2024 Agenda for Change Payscales and any backpay will be in effect from your start date and payable as of October 2024.

Main duties of the job

Co-ordinating, supervising and monitoring day to day operation of the Pharmacy Dispensary under the guidance of the Dispensary Leadership team in the provision of a safe and effective Pharmacy service in line with current policies, procedures and legal requirements.

Be responsible for some aspects of HR and Recruitment (including but not limited to Staff Appraisal, Sickness Absence Management, Capabilities and Disciplinary procedures and processes as required in order to support and deliver trust policies).

To undertake dispensing of prescriptions in an accurate and timely manner and to use professional knowledge to ensure that such duties are performed in accordance with Good Dispensing Practice. To provide support, mentorship and training to Pharmacy Assistants and new starters in all processes and procedures associated with the dispensary service.

When necessary, to undertake medicines optimisation duties on the wards, improving the quality of care to patients in a clinical area by means of an efficient medicines optimisation system. This will include assessing patients own medicines ensuring they are suitable for use in hospital and maintaining and ordering non-stock medicines for patients.

About us

"Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives."

Job description

Job responsibilities

All Pharmacy staff involved in all aspects of Good Distribution Practice (EU GDP 2013/C 343/01) have a personal responsibility to ensure that all activities undertaken within our hospital Pharmacy are compliant with Good Distribution Practice (EU GDP 2013/C 343/01) and all relevant department procedures are followed effectively.

This role is ideal for someone ready to gain further experience in a dynamic environment with constant opportunities to learn and progress.

Primary responsibilities include:

Promoting high work standards at all times. Acting as a supervisor for the Dispensary service. Monitoring service quality through agreed performance metrics. Ensuring facilities and services comply with Good Distribution Practice (EU GDP 2013/C 343/01) and other relevant medicine regulations and quality standards. Assisting in staff training and supervision.

Please refer to the attached job description and person specification for additional details.

Person Specification

Qualifications

Essential

Minimum of 5 GCSEs or equivalent, including Maths and English, at Grade C or above NVQ / QCF Level 2 in Pharmacy Services or willing to work towards Dispensing accuracy accreditation. South West scheme or equivalent

Desirable

Completed or willing to work towards Management and Leadership competencies

Experience

Essential

Experience as a hospital pharmacy assistant, or supervisory experience in a community Pharmacy Recent practical experience in a busy dispensing environment Managing own workload to meet the needs of a service

Desirable

Experience of training individuals Experience of supervising, directing, organising and monitoring performance in a high pressured environment Experience of leading teams and staff management

Knowledge

Essential

Demonstrates good interpersonal skills in order to communicate effectively with pharmacy staff, hospital staff and patients/carers with the ability to listen and give instruction Aware of Health and Safety issues and their implications for staff Good organisational and time management skills. Able to prioritise tasks and respond to urgent demands by diverting resources whilst managing own workload Able to make sound judgments where there are a range of options, in a non-judgemental and objective way

Desirable

Experience and understanding of good supervision and leadership Be able to provide and receive routine information where there may be barriers to understanding

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