Sales Support Representative

1 month ago

Manchester, United Kingdom Gazprom Energy Full time

Ben jij klant- en oplossingsgericht? Beschik je over sterke communicatieve vaardigheden en kun je zowel zelfstandig als in teamverband werken? Hou je van winnen? Dan is onze vacature voor een Sales & Support Representative misschien iets voor jou.

SEFE Energy levert aan duizenden bedrijven in Nederland, het Verenigd Koninkrijk en Frankrijk. Om concurrerend te blijven, moeten we flexibel zijn en ons voortdurend aanpassen aan de steeds veranderende energiewereld, gedreven door ontwikkelingen op het gebied van (duurzame) energie, concurrentie, digitalisering en veranderende verwachtingen van klanten. Onze Always Reaching for Better-strategie stelt ons in staat om te reageren op veranderingen en snel kansen te grijpen om te groeien en ons te ontwikkelen.

Wil je met ons mee op deze reis?

We zijn op zoek naar iemand die ons Sales Support team komt versterken en een onmisbare schakel is in ons verkoopproces. Voor onze klanten regelen we de energiecontracten voor gas en elektriciteit.

WAT JE GAAT DOEN:

In deze rol ben je het eerste aanspreekpunt voor onze partners. Je beantwoordt vragen over zowel offertes als lopende contracten. Jij speelt een cruciale rol in ons verkoopproces. Goede sociale vaardigheden en administratieve skills zijn hiervoor van belang.

  • Klant- en partnerverzoeken nauwkeurig en tijdig verwerken
  • Commerciële vragen als kansen zien en hier gelijk mee aan de slag gaan
  • Reageren op veel dagelijkse telefoontjes en e-mails van partners en klanten
  • Je ondersteunt de Account Managers met algemene administratieve taken
  • Je bouwt goede relaties op met collega’s binnen het hele bedrijf zodat vragen tijdig opgelost kunnen worden en de teams onderling effectief samenwerken

 

WAT JE MEENEEMT NAAR DE ROL:
  • Je kunt omgaan met (tijds)druk en bent gewend om te werken met KPI’s
  • Je neemt verantwoordelijkheid en houdt van initiatief nemen
  • Je vindt het heel belangrijk om hoge klanttevredenheid te leveren
  • Je lost problemen op terwijl je aan de belangen van de klant én van het bedrijf denkt
  • Je vindt het leuk om zowel zelfstandig als in teamverband te werken
  • Je hebt goede verbale en schriftelijke communicatieve vaardigheden in zowel het Nederlands als het Engels
  • Je luistert écht naar je gesprekspartner zodat je begrijpt wat er gevraagd wordt. Op basis van die informatie bied je de meest passende oplossing.

 

ONS AANBOD:

Wij bieden een concurrerend salaris, ondersteund door een uitgebreid secundair arbeidsvoorwaardenpakket dat bestaat uit:

  • Een potentiële bonus
  • Premievrij pensioen
  • Ziektekosten tegemoetkoming
  • 25 dagen vakantie (inclusief mogelijkheid tot bijkopen van vakantiedagen)
  • 2 extra vrije dagen per jaar om vrijwilligerswerk te doen
  • Hybride werken (inclusief thuiswerkvergoeding voor de dagen dat je thuis werkt)
  • Learning on the job én toegang tot heel veel studiemogelijkheden om jezelf verder te ontwikkelen

 

WIE ZIJN WIJ?:

Wij maken deel uit van de SEFE Group – geleid door SEFE Securing Energy for Europe GmbH in Berlijn – en hebben in totaal ongeveer 1.500 medewerkers in dienst. De 350 mensen die bij SEFE Energy werken zijn vriendelijk en positief. We geven om elkaars welzijn en ambities en SEFE Energy biedt daarin graag ondersteuning naarmate jouw carrière zich ontwikkeld. Je kunt bij iedereen terecht voor hulp en je ideeën zijn altijd welkom.

We zijn toegewijd aan onze REACH principes: Results, Expertise, Action, Challenge, Have courage.
Onze focus voor 2023 – 2025 ligt op strategische, winstgevende groei en het versterken van onze fundamenten, door voornamelijk data en technologie centraal te stellen in ons bedrijfsmodel. We zijn op zoek naar mensen die gepassioneerd zijn over waar we naartoe gaan en ons zullen helpen om  toekomstbestendig te zijn.

We streven naar een inclusieve omgeving die diversiteit omarmt en de ontwikkeling van kennis, vaardigheden en ervaring bevordert. Wij zien graag de carrières van onze mensen bij ons opbloeien.  We zijn een plek waar je jezelf kunt zijn en je stempel kunt drukken, want wat je rol ook is, je vindt bij ons een gastvrije sfeer  die je ruimte geeft, je aanmoedigt om fris te denken en je bijdrage erkent.

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