Receptionist - Pendre Surgery (Mold)

3 days ago


Mold, United Kingdom GP Practice in Wales Full time

Job summary

Our Medical Receptionists perform a varied range of duties in order to support the day to day operation of the Practice. As a Medical Receptionist, you will be the face and voice of our surgery.

Main duties of the job

Maintaining a high standard of patient care, whether this be on the telephone, or via our online eConsult system.

Deal with patient enquires including registering patients, explaining surgery procedures and giving general advice relating to non-clinical issues.

Collect and record dispensing/private fees and provide receipts where applicable.

Making sure the reception desk is attended at all times.

Opening and closing premises when necessary.

Working as part of a wider administrative team

About us

Our team comprises of a brilliant and welcoming group of receptionists, administration staff, managers, doctors, nurses, healthcare assistants and a pharmacy team who are all here to help look after our patients in the local area.

Job description

Job responsibilities

There's a lot more to the role than just booking appointments. You will work closely with all our roles in the practice, GP's, managers, nurses, other clinical staff and of course the general public.

We are a practice with just under 11,000 patients. We are looking for someone to join us who is reliable, committed, enthusiastic, caring, who can work well under pressure and changing circumstances. You must be able to work as part of a team and act on your own initiative also.

Main duties of the job

A Medical Receptionists duties and responsibilities include:

Operating Telecommunications System - the main function of this role is via the telephone booking patients onto triage and dealing with patient queries.

Deal with patient enquires including registering patients, explaining surgery procedures and giving general advice relating to non-clinical issues.

Collect and record dispensing/private fees and provide receipts where applicable.

Making sure the reception desk is attended at all times.

Opening and closing premises when necessary.

Working as part of a wider administrative team

ANY OTHER DUTIES APPROPRIATE TO THE POST AS DESIGNATED BY THE PARTNERS.

We reserve the right to recruit prior to the closing date.

This is a fixed term, 12 month contract.

Person Specification

Experience

Essential

Experience using computer based systems and customer service skills.

Desirable

Previous GP or NHS experience.
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