Client onboarding analyst

5 months ago

London, United Kingdom Copper.co Full time
Copper is a digital asset technology company dedicated to helping institutional investors safely acquire, trade, and store crypto assets.

Built and led by Dmitry Tokarev, a software and financial engineering specialist, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology – the gold standard in secure custody. Copper’s multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody.

Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital.

In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets.

Department environment 

The Client Onboarding team sit within Copper’s Revenue Department. The team are responsible for guiding clients through the various stages of the onboarding process from inception to go live. This necessitates coordinating both with the client and the Copper internal stakeholders to ensure clients are transitioned onto the Copper platform quickly and efficiently. The team partner with the Sales and Account Management teams to ensure clients receive a positive and smooth onboarding experience.

Key Responsibilities of the role

In this role it will be your responsibility to:

Partner with Sales to drive and monetise the pipeline to ensure revenue targets are met. Become a dedicated point of contact to guide clients through the onboarding lifecycle from inception right through to the point the client is transitioned over to the Relationship Management team. Coordinate client meetings and engage the relevant Copper stakeholders where necessary. Issue clients with a customised onboarding package and serve as their main point of contact for all documentation and onboarding related matters. Partner with the KYC Operations, Compliance and Legal teams to finalise the AML/KYC due diligence and legal aspects of the onboarding process. Attend weekly calls with relevant internal stakeholders to communicate new clients coming through the pipeline to ensure teams are adequately resourced, key clients prioritised and client go live dates or deadlines met. Complete the setup of the client account on the Copper Platform including coding commercials and configuring platform user permissions. Coordinate the introduction of the client to the Copper Relationship Management and Technical Account Management teams. Ensure accuracy of the Salesforce client data included in weekly/monthly dashboard reporting. Partner with the Head of Client Onboarding to identify trends in clients delays and any deficiencies to the current process which will necessitate in fundamental changes to the onboarding process. Partner with internal stakeholders to identify and drive automation with the end-to-end onboarding process to ensure scalability and the removal of manual touch points

Your experience, skills and knowledge

Prior professional experience in a Client Onboarding role Experience in KYC is advantageous, but training will be provided to the successful Knowledge and experience working in Salesforce Understanding of and genuine interest in Crypto, Fintech and Financial Services. Good presentation skills and confidence to present 1:1 and to small and larger groups. Ability to work cross-functionally and alongside people of differing seniority on a regular basis. Strength in influencing decision making with or without authority and bringing teams to agreement

The benefits offered

Holidays: 27 days per annum paid holiday, in addition to bank holidays Years of Service Days: Employees are awarded one additional day of paid time off per year of service (up to three years) Vitality Health: Medical Insurance: Copper provides all employees with individual cover. Medical history is disregarded, and a 24/7 virtual GP is available (£100 excess per person per year)Dental Insurance: Comprehensive dental cover for preventative, restorative and emergency treatmentAudiology Cover: Employees can claim back up 80% of costs, up to £300, for any hearing tests or hearing aidsOptical Cover: £500 optical cover (through Vision Express) or 80% reimbursement up to £300 for any other opticianMenopause Support: Unlimited support for those experiencing symptoms of the menopause, such as video consultations with a dedicated menopause practitionerVitality services also include an additional £100 for minor diagnostic tests and private prescriptions, including home diagnosticsHeadspace - Copper's policy provides all employees with a free Headspace subscription. Headspace provides great resources to manage stress, improve sleep, meditate and enhance mindfulnessDiscounts and free benefits - the Vitality programme has been designed for preventative care to encourage members to improve their overall health and will reward those for doing so. Employees can access additional benefits such as 50% off running shoes, discounted health screenings, 50% off at Nuffield Health or Virgin Active gyms and much more Home Working Energy Support Scheme: to combat energy prices increasing globally, Copper will provide you, in addition to your salary, with a monthly top-up of £60 or £75 (subject to your energy supplier) Pension up to 10% matched contribution to our company pension scheme via Smart Pensions Cycle to Work Life Insurance cover: Four times your base salary EAP: access unlimited mental health consultations and contact a 24/7 confidential helpline for emotional support Unmind Sponsored Learning and Development opportunities Regular company events and social activities

In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment.

If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.

Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.

  • Client Onboarding Analyst

    4 months ago

    London, United Kingdom Talan Full time

    Company Description For more than 20 years, Talan has been advising companies and administrations, supporting them and implementing their transformation projects in the UK and abroad. With a presence on four continents and a headcount of 5000 consultants, our ambition is to reach the billion turnover by the end of 2025. In the UK, Talan count 500...

  • Client Onboarding Analyst

    1 day ago

    London, United Kingdom MERJE Ltd Full time

    Client Onboarding Analyst (CDD)  Client Onboarding Analyst required to join a dynamic team, ensuring seamless client onboarding and compliance with regulatory standards. The role involves managing trusted client relationships, conducting due diligence (CDD) checks, and maintaining accurate compliance records. Key tasks include: Reviewing organisational...

  • Business Analyst

    4 weeks ago

    London, Greater London, United Kingdom Talan Full time

    About the RoleTalan is seeking a skilled Client Onboarding Analyst to join an Investment Banking client in Central London. As a key member of the team, you will be responsible for ensuring a seamless onboarding experience for clients.Key ResponsibilitiesDevelop and implement effective onboarding processes to meet client needsCollaborate with cross-functional...

  • Financial Analyst

    1 month ago

    London, Greater London, United Kingdom Banking Circle Full time

    Are you a detail-oriented and analytical professional looking to make a meaningful impact in the banking and payments sector? We are seeking a Commercial Analyst to join our Sales department and support the Account Management and Sales & Onboarding team in client analysis, pricing, and stakeholder management.About the RoleWe are looking for a highly...

  • Client Onboarding Systems Analyst

    4 weeks ago

    London, Greater London, United Kingdom Allen & Overy Full time

    Job DescriptionWe are seeking a highly skilled Client Onboarding Systems Analyst to join our Group Finance team in London.Key ResponsibilitiesProvide expert support to A&O Shearman client relationship partners and the finance function in relation to the onboarding of clients - financial and commercial terms - into A&O Shearman's processes and systems.Assist...

  • Fintech Client Onboarding Specialist

    3 weeks ago

    London, Greater London, United Kingdom Page Personnel Finance Full time

    Client Onboarding RolePage Personnel Finance is seeking a highly detail-oriented Client Onboarding Analyst to join their team in central London. As a Client Onboarding Analyst, you will be responsible for leading end-to-end onboarding processes, ensuring a seamless experience for clients by managing document collection, verification, and account setup.Key...

  • Client Onboarding Systems Analyst

    4 weeks ago

    London, Greater London, United Kingdom Allen & Overy Full time

    Job SummaryWe are seeking a highly skilled Client Onboarding Systems Analyst to join our Group Finance team in London. As a key member of our team, you will be responsible for providing expert support to A&O Shearman client relationship partners and the finance function in relation to the onboarding of clients - financial and commercial terms - into A&O...

  • Client Onboarding Analyst

    4 weeks ago

    London, Greater London, United Kingdom Clear Junction Full time

    Clear Junction is a leading global payments company that offers end-to-end payment solutions based on proprietary technology, licensed and regulated by the FCA in the UK.As a Client Onboarding Analyst, you will be responsible for supporting compliance processes, including due diligence, AML, and risk management for prospective clients.Main...

  • Junior Client Onboarding Analyst

    2 months ago

    London, UK, United Kingdom Goodman Masson Full time

    I'm working on behalf of a leading Wealth Management Firm who are seeking a Junior Client Onboarding Analyst to support their client on-boarding process, ensuring compliance with regulatory requirements, and maintaining the integrity of client documentation. Your Role - Review and approve new client documentation, conducting AML/KYC and identity...

  • Junior Client Onboarding Analyst

    2 months ago

    London, United Kingdom Goodman Masson Full time

    I'm working on behalf of a leading Wealth Management Firm who are seeking a Junior Client Onboarding Analyst to support their client on-boarding process, ensuring compliance with regulatory requirements, and maintaining the integrity of client documentation. Your Role - Review and approve new client documentation, conducting AML/KYC and identity checks. -...

  • Client Onboarding Systems Specialist

    2 weeks ago

    London, Greater London, United Kingdom Allen & Overy Full time

    Role OverviewWe are seeking an experienced Client Onboarding Systems Analyst to join our Group Finance team in London. This role is a great opportunity for someone who wants to develop their skills and knowledge in client onboarding and commercial term agreements.

  • Client Onboarding and Support Specialist Fix Linux

    5 months ago

    London, United Kingdom Client Server Full time

    Client Onboarding and Support Specialist (FIX Linux) London to £100k + equity Opportunity to join a well funded start-up within the cryptocurrency space that have produced a high performance, ultra-low latency ECN (Electronic Communication Network) that processes billions of messages per day. As a Client Onboarding and Support Specialist you will play a...

  • Client Onboarding Manager

    3 days ago

    London, Greater London, United Kingdom Goldman Sachs Group, Inc. Full time

    Estimated Salary: $95,000 - $140,000 per year.About This RoleThis position is a unique opportunity to join our dynamic Operations team and contribute to the success of our Client Onboarding function. As an Analyst/Associate, you will work closely with PWM business teams, PWM Compliance, PWM Legal, and other Operations groups to ensure a positive client...

  • Client Onboarding Systems Analyst

    3 weeks ago

    London, Greater London, United Kingdom Allen & Overy Full time

    Job SummaryWe are seeking a skilled Client Onboarding Systems Analyst to join our Group Finance team in London. This role is responsible for providing high-quality expert support to A&O Shearman client relationship partners and the finance function in relation to the onboarding of clients.Key ResponsibilitiesOnboarding: Review commercial agreements,...

  • Client Onboarding Analyst

    4 weeks ago

    London, United Kingdom Clear Junction Full time

    Clear Junction is a global payments company, licensed and regulated by the FCA in the UK, that offers regulated end-to-end payment solutions based on proprietary in-house technology. The company's infrastructure is designed to meet the growing needs of global financial companies.Founded in 2016, the business has seen double-digit growth year on year, with...

  • Client Onboarding

    1 month ago

    London, United Kingdom CV-Library Full time

    Senior Client Onboarding & Financial Crime Analyst is required for a crucial role within a market-leading, international company in the FX & Risk Management industry. The role is based in London, and the successful candidate will play a key part in the Risk & Compliance department. Client Details Our client is a respected leader within the FX industry, now...

  • Business Analyst, Client Onboarding Specialist

    1 week ago

    London, Greater London, United Kingdom MUFG Full time

    MUFG is a leading financial group with a global presence and a vision to be the world's most trusted financial partner. As a Business Analyst, Client Onboarding Specialist, you will play a key role in ensuring that our clients receive exceptional service and support during the onboarding process.With over 360 years of history, MUFG has established itself as...

  • Client Onboarding Specialist

    4 weeks ago

    London, Greater London, United Kingdom Clear Junction Full time

    Clear Junction Job DescriptionWe are seeking a highly skilled Client Onboarding Analyst to join our team at Clear Junction. As a Client Onboarding Analyst, you will play a critical role in supporting our compliance processes, including due diligence, AML, and risk management for prospective clients.Key Responsibilities:Act as the first line of defence for...

  • Junior Client Onboarding Specialist

    1 month ago

    London, Greater London, United Kingdom Goodman Masson Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Junior Client Onboarding Analyst to join our team. As a key member of our onboarding process, you will play a crucial role in ensuring compliance with regulatory requirements and maintaining the integrity of client documentation.Key ResponsibilitiesReview and approve new client...

  • Senior KYC Onboarding Analyst

    3 weeks ago

    London, United Kingdom Ebury Full time

    Ebury is a hyper-growth FinTech firm, named in as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Senior KYC Onboarding Analyst Location: London Role Purpose The Analyst is responsible for conducting...