Capacity and Utilisation Manager
2 weeks ago
Capacity and Utilisation Manager | St Mellon's - Newport | Competitive salary plus excellent benefits | Permanent - Full time
Due to period of innovation, Spire Healthcare's Cardiff hub are recruiting for an experienced Capacity and Utilisation Manager. We are looking for driven, customer focused individuals to join our team on a full time and permanent basis.
Full training will be provided and this is a real opportunity to commence your healthcare career.
Shift patterns will vary between 8am and 7pm Monday to Friday and a half day on occasional Saturday's. Please note - induction will be full time for a minimum of 2 weeks (9am to 5pm) - please only apply if you are able to commit to these shifts.
The purpose of this role is to maximise the utilisation and allocation of theatre and outpatient clinic sessions to maximise the number of patients seen and treated and revenues generated. To work closely with SMT, Hospital Heads of Departments and Consultants to deliver short and long term business achievement, contributing to the hospital's overall success.
Duties and responsibilities:
- To communicate available capacity for outpatients, theatres, endoscopy and ambulatory theatres to the Medical Society and their secretaries to minimise the downtime of these key areas.
- To build effective partnerships with secretaries and consultants, increasing Consultant engagement whilst delivering on targets for theatre and outpatient utilisation.
- To provide a single point of contact for consultants and secretaries in regards to theatre lists and allocation of fixed and ad hoc sessions with guidance and support from the Theatre Manager. Or removal of sessions where there is the prospect of being under-utilised.
- To work alongside clinical areas such as outpatient nursing, wards, theatres, endoscopy and pre assessment to ensure that all resources are available to support assigned cases.
- To work with Spire utilisation tools and reports to support activity and attend and/or chair Utilisation Meetings.
- To support Anaesthetic coverage for lists and where necessary liaise with consultant body to ensure named person is allocated to the list. Build long term solutions for anaesthetic cover.
- Ensure the hospital is able to provide as much capacity as possible to reduce time from first referral to treatment.
Who we're looking for:
- Demonstrable ability to process data effectively and accurately
- The ability to work in a methodical , systematic way
- Ability to influence a wide group of stakeholders and build relationships to deliver a shared goal Previous experience of working within the healthcare industry or a similar customer orientated organisation
- The eye for attention to detail
- Excellent IT literacy including using Spire's Patient Admin System, Outlook Theatre Diaries, Excel and Business Objects
- Ability to communicate clearly both verbally and in writing with different disciplines of healthcare staff, including Consultant users
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
For further information about this role or for an informal conversation about the range of career options available with Spire please contact Tim Lincoln-Shaw on Tim.Lincoln-
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