GenAI Architect
2 weeks ago
What you get to do in this role:
The GenAI Customer Success team will be responsible for developing, maintaining, and delivering a portfolio of AI Lighthouse engagements in partnership with Sales, Inspire Value, AI Solution Success, Product Success, Platform Outbound Product Management, and Expert Services. As a GenAI Architect, you will drive customer outcomes, roadmap, and value realization for GenAI technology within AI Lighthouse accounts through hands-on delivery of ServiceNow’s GenAI capabilities and technical advisory activities. You will also lead GenAI enablement programs and GenAI Impact accelerators for the broader Impact Delivery organization.
- Hands-on delivery of ServiceNow’s GenAI capabilities to customers
- Providing technical advice and guidance to customers on how to best utilize ServiceNow’s GenAI technologies to achieve their business objectives
- Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure the successful deployment of ServiceNow’s GenAI solutions
- Lead GenAI enablement programs for the broader Impact Delivery organization
- Develop and deliver GenAI Impact Accelerators to drive customer outcomes and value realization
- Stay up-to-date with industry trends and emerging technologies in the field of GenAI, and apply this knowledge to continuously improve and evolve ServiceNow’s Impact GenAI accelerator offerings
- Contribute to thought leadership and point-of-view documents, white papers, knowledge base articles, and other documentation to make information about ServiceNow’s GenAI capabilities more accessible to the broader Impact Delivery organization, customers, and partners
- Creation of HealthScan Definitions to evaluate GenAI readiness and GenAI platform health
Qualifications
To be successful in this role you must have:
- 3+ years of ServiceNow Platform experience
- ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications desired
- At least 5 years of experience in a technology advisory role, experience with a focus on Artificial Intelligence, Machine Learning, or Data Science is preferred
- Proven track record of driving business growth and customer satisfaction through innovative technology solutions
- Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences
- Strong analytical and problem-solving skills
- Ability to work effectively in a fast-paced, dynamic environment
- Familiarity with Agile methodologies and experience working in an Agile environment
- Strong problem-solving skills and ability to work independently or as part of a team
- Experience working with cross-functional teams, including data scientists, engineers, sales, and marketing professionals
- Strong industry connections and network, with the ability to leverage relationships to drive business growth and partnerships
- Customer-focused mindset and commitment to delivering high-quality results
- Must be able to travel up to 50% annually
- Right to work in country
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.
-
GenAI Platform Architect
6 months ago
London, United Kingdom Aviva Full timeGenAI Platform Architect & Security Lead. Are you a Lead Architect/Security specialist with a knowledge of and passion for GenAI looking to take that next step? Aviva is creating a completely new CIO Gen AI Platform team, responsible in delivering a state-of-the-art Gen AI platform that provides a common framework to architect, build, test, deploy and run...
-
GenAI Platform Architect: A Leader in Innovation
3 weeks ago
London, Greater London, United Kingdom Aviva Full timeJob OverviewWe are seeking a highly skilled GenAI Platform Architect to join our team at Aviva. This is an exceptional opportunity to shape the future of AI and drive innovation within our organization.
-
GenAI Solution Architect
7 months ago
London, United Kingdom eSynergy Solutions Full timeResponsibilitie s: Collaborate Across Teams In-depth knowledge is required Develop Solutions Communicate Potential and Challenges Lead GenAI Architecture Oversee Development Ensure technical alignment Maintain High Standards Promote Improvement: Requirements: Work with both business and tech teams to unlock the new capabilities of large AI...
-
GenAI Solutions Architect
2 weeks ago
London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) - F93 Full timeRole OverviewThe Worldwide Specialist Organization (WWSO) Telco Data/AIML team at AWS EMEA SARL (UK Branch) is seeking a highly skilled GenAI Solutions Architect to accelerate customer adoption of our GenAI services and solutions across industry verticals. As a key member of our team, you will be responsible for defining, building, and deploying targeted...
-
London, Greater London, United Kingdom Amazon Full timeThe estimated salary range for this Senior Cloud Solutions Architect role is $200,000 - $300,000 per year. This position offers a unique opportunity to develop and deploy cutting-edge Generative AI (GenAI) solutions on the Amazon Web Services (AWS) cloud.As a Senior Cloud Solutions Architect, you will be responsible for enabling customers across various...
-
London, United Kingdom ENGINEERINGUK Full timeYou will need to login before you can apply for a job. Principal GenAI Specialist Solutions Architect, Training & Inference DESCRIPTION Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest...
-
London, United Kingdom ENGINEERINGUK Full timeYou will need to login before you can apply for a job. Principal GenAI Specialist Solutions Architect, Training & Inference DESCRIPTION Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest...
-
London, United Kingdom Amazon Full timePrincipal GenAI Specialist Solutions Architect, Training & Inference Job ID: 2750753 | AWS EMEA SARL (UK Branch) Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing...
-
London, United Kingdom Amazon Full timePrincipal GenAI Specialist Solutions Architect, Training & Inference Job ID: 2750753 | AWS EMEA SARL (UK Branch) Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing...
-
London, United Kingdom ENGINEERINGUK Full timeYou will need to login before you can apply for a job. Principal GenAI Specialist Solutions Architect, Training & Inference DESCRIPTION Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the...
-
AI Solutions Architect
4 weeks ago
London, Greater London, United Kingdom Amazon Full timePrincipal GenAI Solutions Architect Job DescriptionAmazon is seeking a Principal GenAI Solutions Architect to help define the future of GenAI at AWS.This is a unique opportunity to be at the forefront of technological transformations, as a key technical leader, working with the AWS ML and EC2 product teams to shape product vision and prioritize features for...
-
Cloud Architect for Startups
4 weeks ago
London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) - F93 Full timeAbout the JobWe are seeking a talented GenAI Solutions Architect to join our team at AWS EMEA SARL (UK Branch). As a Solutions Architect, you will be responsible for helping customers successfully implement cloud technologies, with a focus on GenAI models and applications.Key Responsibilities* Design and operate well-architected solutions for customers,...
-
Cloud Solutions Architect
1 month ago
London, Greater London, United Kingdom Amazon Full timePrincipal GenAI Solutions ArchitectAmazon is seeking a highly skilled Principal GenAI Solutions Architect to join our team. As a key member of our GenAI Training and Inference team, you will be responsible for defining, building, and deploying targeted strategies to accelerate customer adoption of our GenAI services and solutions across industry...
-
London, Greater London, United Kingdom LexisNexis Intellectual Property Solutions Full timeAbout the RoleWe are seeking a highly skilled GenAI Architect to join our AI Innovation Team at LexisNexis Intellectual Property Solutions. As a key member of our team, you will be responsible for designing, developing, and maintaining high-quality software solutions to support the Generative AI platform.Salary: £80,000 - £110,000 per annumCompany...
-
Cloud AI Solutions Architect
1 week ago
London, Greater London, United Kingdom Amazon Full timeAmazon is seeking an experienced Cloud AI Solutions Architect to join our team. As a key member of our GenAI Training and Inference team, you will be responsible for defining, building, and deploying targeted strategies to accelerate customer adoption of our services and solutions across industry verticals.You will work directly with the most important...
-
Sr. GTM Specialist SA AIML GenAI Telco
5 months ago
London, United Kingdom AWS EMEA SARL (UK Branch) - F93 Full timeAre you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Telco background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO)...
-
Artificial Intelligence Architect
1 week ago
London, Greater London, United Kingdom Servicenow Full timeJob Title:Artificial Intelligence ArchitectAbout the Role:We are seeking an experienced Artificial Intelligence Architect to join our team at ServiceNow. As a key member of our GenAI Customer Success team, you will be responsible for developing, maintaining, and delivering a portfolio of AI Lighthouse engagements in partnership with various departments...
-
London, Greater London, United Kingdom ENGINEERINGUK Full timeAbout the RoleWe are seeking a talented GenAI Solutions Architect to join our team at ENGINEERINGUK. As a Solutions Architect, you will work directly with customers to accelerate their projects and recommend best-practice architectures in line with their long-term business outcomes.Key ResponsibilitiesWork directly with customers to accelerate their projects...
-
London, Greater London, United Kingdom ENGINEERINGUK Full timeCloud Computing LeaderTrusted by more startups around the world, AWS makes the power of cloud computing accessible for all. With nearly 20 years of experience gained from supporting hundreds of thousands of startups, we help founders prove that their world-changing ideas are possible.About the RoleAs a Solutions Architect, you will work directly with...
-
Technical Area Lead, Genai Transformation Program
8 months ago
London, United Kingdom Boston Consulting Group Full time**WHAT YOU'LL DO**: In the rapidly evolving landscape of Generative Artificial Intelligence (GenAI), BCG stands at the cusp of a transformative journey. We are refining how our consultants deliver expertise, insights and solutions to our clients across industries and functions by leveraging the potential of GenAI. We are committed to be at the forefront to...
