Claims Handler

4 weeks ago

Mansfield, United Kingdom National Highways Full time

Do you have experience of case management and handling Insurance claims?

Looking for a role where you can use your investigative and negotiation skills?

Then National Highways have the role for you.

We have an exciting opportunity for a Claims Handler to join the Green Claims Team. As a Claims Handler you’ll be responsible for managing a portfolio of cases; working with a range of stakeholders to ensure the collation of robust information cost packs meets the quality standard required and claims are settled in a timely manner.

This role will be worked on a hybrid basis and will be required to work 2 days per week in either our Mansfield or Birmingham offices.

What you’ll be leading on

Responsible for a portfolio of cases; working with a range of stakeholders to ensure claims are thoroughly investigated; supported with a wide range of evidence from all relevant sources to provide recommendations to the Claims Manager on resolutions. Work closely with the legal department and barristers to discover supporting evidence for claims, ensuring all decisions withstand scrutiny and are compliant with regulations and legislation to protect National Highways. Responsible for thoroughly investigating cases to ensure all evidence is factual; responsible for direct contact with claimants, interrogating the claimant’s version of events; applying professional judgment and experience to support the resolution of cases. Closely work with insurers, service providers, Traffic Office service, ROC/RCC, inspectors, quantity surveyors, estimators, and area teams to obtain information to support case resolution in a timely manner. Successfully close cases either through negotiation with insurers and loss adjusters to agree settlement figures or by sending the Claims Manager recommendations on the best value outcome. Produce recommendations and reports for the Claims Manager, ensuring these are all recorded accurately for auditing purposes, providing robust arguments to aid decision making on individual cases.

To be successful you’ll need

Experience of handling cases, within an insurance claims environment. Detailed understanding of case management and case law. Understanding of the Highways Act and Road Traffic Act and the implications on National Highways. Excellent negotiating and client management skills. Able to work under pressure and prioritise workload effectively.

A bit about us

Delivery is a huge collective exercise, with collaboration between Finance and Business Services - FBS - and every other part of the business. Getting it right means success for us all. Our remit in FBS is very broad - and there is a lot to do.

  • Subsidence Claims Handler

    4 weeks ago

    Mansfield, United Kingdom Acumen Claims Ltd Full time

    **About Acumen Claims Ltd** Based near Mansfield, Nottinghamshire, Acumen Claims is an exciting and fast-growing property claims specialist, trusted by Managing General Agents and major insurers to consistently deliver a best-in-class service when it comes to validating and project managing property damage claims, restoration and repair. As a Subsidence...

  • Claims Handler

    3 weeks ago

    Mansfield, United Kingdom National Highways Full time

    Do you have experience of case management and handling Insurance claims?Looking for a role where you can use your investigative and negotiation skills?Then National Highways have the role for you.We have an exciting opportunity for a Claims Handler to join the Green Claims Team. As a Claims Handler youll be responsible for managing a portfolio of cases;...

  • Claims Handler

    2 weeks ago

    Mansfield, Nottinghamshire, East Midlands, United Kingdom National Highways Full time

    Do you have experience of case management and handling Insurance claims?Submit your CV and any additional required information after you have read this description by clicking on the application button.Looking for a role where you can use your investigative and negotiation skills?Then National Highways have the role for you.We have an exciting opportunity...

  • Insurance Claims Handler

    2 months ago

    Mansfield, United Kingdom The Best Connection Employment Group Full time

    ** MAIN REQUIREMENT - INSURANCE AND CLAIMS HANDLING BACKGROUND ** **The Best Connection are currently seeking experienced Insurance Claim Handlers, for our client in the Mansfield area!!** **Duties**: - Managing claims from the start through to settlement - Making decisions collectively on the extent and validity of a claim - Checking for any potential...

  • Insurance Claims Handler

    4 weeks ago

    Mansfield, United Kingdom The Best Connection Employment Group Full time

    ** MAIN REQUIREMENT - INSURANCE AND CLAIMS HANDLING BACKGROUND ** **The Best Connection are currently seeking experienced Insurance Claim Handlers, for our client in the Mansfield area!!** **Duties**: - Managing claims from the start through to settlement - Making decisions collectively on the extent and validity of a claim - Checking for any potential...

  • Temporary Call Handlers

    4 weeks ago

    Mansfield, United Kingdom Imperial Personnel Ltd Full time

    Imperial Personnel are looking for Call Handlers to join our client on full time, 4- week temporary contract. Our client is an independent contractor manager for the UK property damage industry and offer claim repair solutions. **Pay**: £10.76ph **Shifts**: Day Shifts. **Role**: Answering inbound calls and dealing with customer queries. **To APPLY,...

  • Customer Service Executive

    1 month ago

    Mansfield, United Kingdom Imperial Personnel Ltd Full time

    Imperial Personnel are working in partnership with our client in Mansfield, NG21 as an opportunity for a Customer Service Executive to join their team on a full-time basis has become available. Our client is an independent contractor manager for the UK property damage industry and offer claim repair solutions. **Duties**: Working within a team of property...

  • Customer Service Executive

    2 months ago

    Mansfield, United Kingdom Imperial Personnel Ltd Full time

    Imperial Personnel are working in partnership with our client in Mansfield, NG21 as an opportunity for a Customer Service Executive to join their team on a full-time basis has become available. Our client is an independent contractor manager for the UK property damage industry and offer claim repair solutions. **Duties**: Working within a team of property...

  • Customer Service Advisor

    1 month ago

    Mansfield, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Service Advisor / Call Handler** **The Best Connection Mansfield** are recruiting for **experienced customer service advisors** with **claims handling experience **for our client based in **NG21!!** **MAIN REQUIREMENT - CALL HANDLING BACKGROUND / OUTSTANDING CUSTOMER SERVICE EXPERIENCE** **Duties**: - Inbound & outbound calls will be...