Operations Manager

Found in: Talent UK C2 - 2 weeks ago

Birmingham, United Kingdom Fortem Cares Full time

The Role

Reporting to the Senior Operations Manager the overall objective for the Operations Manager is to successfully manage Project teams and associated supply chain engagement, to deliver compliant project & planned works to the required quality standards, specification, budget and within the agreed timescale.

Additionally working to a wider remit to develop and grow our projects offering in the retrofit & projects market aligned to our business strategy for growth identifying pipeline opportunities via organic growth. Provide leadership and vision to promote the Fortem brand within our chosen marketplace.

The Project

• Promote and maintain the highest standards of health, safety and environmental management.
• Develop and monitor project strategies to achieve the company’s sustainability objectives.
• Establish quality standards on site and ensure quality of delivery in
• accordance with specifications, project requirements, timescale and to
• client & customer satisfaction.
• Identify and manage commercial risk.
• P&L responsibility.
• Liaise with the commercial team to provide estimates, information for tenders, pricing analysis, updated projections, and ongoing commercial project data.
• Develop excellent relationships with client representatives, consultants, and other stakeholders.
• Develop excellent relationships with the supply chain.
• Preparation, Monitoring, and interrogation of project programmes and instigate corrective actions as required to maintain programme deadlines.
• Recruit, train, develop, motivate retain high quality Fortem staff to deliver high levels of service delivery.
• Monitor performance and competency of team to manage and recognize achievements.
• Understand contract requirements, control cost and deliver projects in line with budget and project timescales provide support where required.
• Provide technical support and advice to the client and project team.
• Achieve the highest standards of customer care service and service delivery.
• Ensure a robust strategy is in place for dealing with complaints and managing defects. • Adopt the principles of the considerate constructor’s scheme and manage community relations. Ensure the appropriate site image is maintained.
• Produce and ensure accurate monthly financial and departmental reporting.
• Ensure KPIs as specified are met.
• Ensure the business is briefed on latest Government funding streams and opportunities.

Essential and Desirable Criteria

Essential:
• Extensive project management experience gained in a similar environment including directing resource and cost control.
• Experience of project managing multiple projects.
• Ability to read interpret and understand programmes, drawings, schedules and specifications.
• Experience of delivering capital works and larger scale projects, particularly through subcontract and supply chain arrangements.
• Proven ability to work to and develop operating procedures.
• IT literate, Microsoft project/ Ata Power project or equivalent skills.
• Strong written communication skills.
• Strong client liaison and communication skills.
• Excellent Leadership, management and team development skills with particular experience of leading a team of project managers and site teams .
• Strong understanding of construction operations and related sectors.
• Full understanding of Health & Safety legislation and statutory requirements .
• Financial and P&L analysis skills.
• SMSTS & knowledge of safe systems of work.
• Scaffold inspection
• Role Appropriate CSCS card
• First Aid at work certificate Valid driver’s license

Desirable:
• Minimum level 4 qualification (NVQ4 or HNC)
• Understanding of Contract Arrangements, Partnering, NEC option A & option C,
• Relevant degree ACIOB/MCIOB.

Other requirements:
• Travel and overnight stays maybe required.

Personal Qualities

At Fortem we look for a balance of skills and experience but just as important to us are your values and behaviours. Sound like you? If so, come and join our Birmingham branch, and become a great ambassador of our business.

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