Business Admin Apprentice E-Rostering
1 month ago
Job summary
The E-Rosteringteam administer the the Allocate Optima (HealthRoster) system. They support all rosters across the Trust ,which allows staff to access their shifts and working patterns, book annualleave and the system records additional payments such as enhancements andovertime.
TheHealthRoster system also allows for the recording of bank holidays, studyleave, sickness and other absences.
The payaffecting data recorded on the HealthRoster system is uploaded to the ESR(Electronic Staff Record) system which is administered by the Workforce Payrollteam, with whom the E-Rostering team work closely with.
Both theE-Rostering and Workforce Payroll team work to ensure that both theHealthRoster and ESR systems are aligned to ensure data quality.
Main duties of the job
1/. Inputting information into HealthRosterand ESR as required ensuing high degrees of accuracy.
2/. To work closely with the E-Roster team,helping staff with general E-Roster queries.
3/. Toanswer the telephone and deal with queries/requests, taking detailed messagesfor team members.
4/. Tomonitor the group email addresses and issue/reset passwords for Employee Onlineaccess, and to update user accounts as required.
5/. Towork with the E-Rostering team to assist with data cleanse issues on HealthRoster or related system.
6/. To work with the wider Workforce Team onESR or related systems.
7/. To input data in the appropriatedatabase, producing reports and spreadsheets.
8/. To support with the administration ofE-Roster training and subsequent records.
9/. Toassist in arranging meetings and training sessions, including associatedarrangements and booking rooms.
10/. To undertaken photocopying and scanningfor team members.
11/. To assist in the maintenance ofdepartmental records including archiving and scanning.
12/. Toprovide administration and clerical support to the E-Rostering and WorkforceInformation teams, in the delivery of HR functions and services.
Toprovide administrative cover to other departments managed by the Head ofWorkforce systems when necessary, Workforce Payroll or Workforce Systemsteams.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
Best services for local people Best experience of care and best outcomes for our patients Best use of resources Best peopleBetter never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
1/. Inputting information into HealthRosterand ESR as required ensuing high degrees of accuracy.
2/. To work closely with the E-Roster team,helping staff with general E-Roster queries.
3/. Toanswer the telephone and deal with queries/requests, taking detailed messagesfor team members.
4/. Tomonitor the group email addresses and issue/reset passwords for Employee Onlineaccess, and to update user accounts as required.
5/. Towork with the E-Rostering team to assist with data cleanse issues on HealthRoster or related system.
6/. To work with the wider Workforce Team onESR or related systems.
7/. To input data in the appropriatedatabase, producing reports and spreadsheets.
8/. To support with the administration ofE-Roster training and subsequent records.
9/. Toassist in arranging meetings and training sessions, including associatedarrangements and booking rooms.
10/. To undertaken photocopying and scanningfor team members.
11/. To assist in the maintenance ofdepartmental records including archiving and scanning.
12/. Toprovide administration and clerical support to the E-Rostering and WorkforceInformation teams, in the delivery of HR functions and services.
Toprovide administrative cover to other departments managed by the Head ofWorkforce systems when necessary, Workforce Payroll or Workforce Systemsteams.
Person Specification
Qualifications
Essential
GCSE or equivalent Math's and English
Desirable
Knowledge of Microsoft Office
Personal Qualities
Essential
Attention to detail Team player Confident in dealing with queries over the phone Awareness of confidentiality
Experience
Essential
Microsoft Office packages - including word, excel, teams and outlook
Skills/Knowledge
Essential
Ability to work methodically and accurately Ability to work using own initiative Effective communicator with staff at all levels Able to prioritise workload Adaptable Able to interpret information
Desirable
Use of internet, websites and outlook-
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Kidderminster, Worcestershire, United Kingdom Worcestershire Acute Hospitals NHS Trust Full timeJob Overview The E-Rostering team is responsible for managing the Allocate Optima (HealthRoster) system, which is essential for coordinating staff schedules across the organization. This system enables employees to view their shifts, manage their working hours, request annual leave, and track additional compensation such as overtime and enhancements. ...
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