Senior System Engineer
2 weeks ago
- This role is responsible for allaspects of crafting clients active directory environment andservices.
- Collaborating with endusers and key partners this role will turn requirements into adesign that is future forward user friendly and repeatable and thenperform rapid prototyping in order to validate that the solutionworks.
- This role will ensuredesign and technical integrity are maintained; as well as ensurethat the user experience puts people first without compromising thesecurity of the company.
- Thinkingabout the cloud this role will define how client will adopt clouddirectory services and then design the appropriate solutions toensure that our end users can access the directory in a cloudenabled mobile/internet first world.
- This role will evaluate and look at future integrationsand technologies that will provide the best directory services.
- 7 years in InformationTechnology field with a minimum of:
- 5 years designing supporting solutions based onOffice365 and other Collaboration Services
- 2 years experience working with identity on enterpriseclass cloud services (AWS/Azure/Google Cloud).
- 3 years experience with Microsoft ActiveDirectory Ping Identity and other federated identity providers.
- Bachelors Degree in ComputerScience Engineering or a related discipline; or the equivalentcombination of education technical training or work/militaryexperience.
- Experience withscripting solutions using PowerShell or other relevant tools
- Experience with C# coding forDirectory Services and automation solutions
- MCSE in Cloud Platformand Infrastructure
- Advancedknowledge on securing O365 and integration with 3rd Party securitytools.
- Understanding ofAgile/Lean Design Thinking and Riskiest Assumption Testing methods.
- Demonstrated understanding ofmodeling management security policy and solutions for O365 andother collaboration services.
- Relevantexperience with use of system monitoring tools (ex. SplunkMicrosoft Operations Manager)
- Excellentcommunication skills and problemsolving ability.
- Ability to work independently and withothers.
- Proven ability toeffectively prioritize and execute tasks in a highpressureenvironment.
- Evident ability toidentify emerging and innovation solutions and then craft them toaddress current and future technology challenges.
- Advanced to expert experience with 2 or moreof the technologies listed below
- Technology Areas Preferred QualificationsTechnologySpecification
- Enterprise Cloud AWSAzure Google Cloud
- CloudIdentity AWS IAM Azure Active Directory (AAD) Okta Ping
- Windows Server 2008R22012R
- Domain Services Active Directory
- Providetechnical service management and service design leadership to theEnd User Computing and Workplace Services organization for thecollaboration platforms.
- Collaborate closely with partners and service owners tobuild healthy roadmaps service definitions and a people first userexperience.
- Design and implementcollaboration services; and work with the Service Design andEngineering team to ensure that the design meets requirements.
- Evaluate and select collaborationservices products and build business case.
- Support governance based on standard methodologies andensure proper alignment to projects and major initiatives
- Analyse the current state todetect service design defects and recommend solutions forimprovement.
- Utilize DesignThinking to conduct rapid design sessions with customers andpartners.
- Consult with EUC andproject teams to identify when service modifications are requiredto accommodate project needs.
- Definedesign and implement continuous practice and process improvements
- Trainand/or mentor other team members and peers as appropriate
- Performanalysis on collaboration services platform to promote a reliablehealthy and ubiquitous service.
- Plan and coordinate complex design activities byProviders that yield quality functional designs usability and enduser experience.
- Validate designs fromService Providers.
- Advisethe transition and delivery teams on delivery operations and otheritems
- Communication Conveysinformation and ideas to others in a convincing and engaging mannerthrough a variety of methods.
- LeadingThrough Vision and Values Keeps the organizations vision and valuesat the forefront of employee decision making and action.
- Managing Change Initiates and/ormanages the change process and energizes it on an ongoing basistaking steps to remove barriers or accelerate its pace; serves asrole model for how to handle change by maintaining composure andperformance level under pressure or when experiencing challenges.
- Problem Solving and DecisionMaking Identifies and understands issues problems andopportunities; obtains and compares information from differentsources to draw conclusions develops and evaluates alternatives andsolutions solves problems and chooses a course of action.
- Professional Demeanor Exhibitsbehavioral styles that convey confidence and command respect fromothers; makes a good first impression and represents the company inalignment with its values.
- StrategyDevelopment Develops business plans by exploring and systematicallyevaluating opportunities with the greatest potential for producingpositive results; ensures successful preparation and execution ofbusiness plans through effective planning organizing and ongoingevaluation processes.
- Building a Successful Team Uses an effectiveinterpersonal style to build a cohesive team; inspires and sustainsteam cohesion and engagement by focusing the team on its missionand importance to the organization.
- Strategy Execution Ensures successful execution acrossof business plans designed to maximize customer satisfactionprofitability and market share through effective planningorganizing and ongoing evaluation processes.
- Driving for Results Sets high standards ofperformance for self and/or others; assumes responsibility for workobjectives; initiates focuses and monitors the efforts of selfand/or others toward the accomplishment goals; proactively takesaction and goes beyond what is required.
- Customer Relationships Developsand sustains relationships based on an understanding ofcustomer/stakeholder needs and actions consistent with the companysservice standards.
- GlobalMindset Supports employees and business partners with diversestyles abilities motivations and/or cultural perspectives; utilizesdifferences to drive innovation engagement and enhance businessresults; and ensures employees are given the opportunity tocontribute to their full potential.
- Strategic Partnerships Develops collaborativerelationships with fellow employees and business partners by makingthem feel valued appreciated and included; explores partnershipopportunities with other people in and outside the organization;influences and leverages corporate and continental shared servicesand/or discipline leaders (e.g. HR Sales & Marketing FinanceRevenue Management) to achieve objectives; maintains effectiveexternal relations with government business and industry inrespective countries; performs effectively as a liaison betweenlocations disciplines and corporate to ensure needed resources arereceived and corporate strategies are understood and executed.
- Developing Others Supports the development ofothers skills and capabilities so that they can fulfill current orfuture job/role responsibilities more effectively
- Organizational Capability Evaluates andadapts the structure of assignments and work processes to best fitthe needs and/or support the goals of an organizational unit.
- Continuous Learning Actively identifies newareas for learning; regularly creates and takes advantage oflearning opportunities; uses newly gained knowledge and skill onthe job and learns through their application.
- Technical Acumen Understanding and utilizingprofessional skills and knowledge in a specific functional area toconduct and manage everyday business operations and generateinnovative solutions to approach functionspecific work challenges
- Technical Intelligence: Knowledgeand ability to define and apply appropriate technology to enhancebusiness process
- DevelopmentMethodologies: Knowledge of general stages of SDLC framework andthe application tiers within the development space.
- Information Security: Knowledge of thesecurity considerations relevant within the development spaceincluding industry best practices related to information security
- Business Acumen Understands andutilizes business information to manage everyday operations andgenerate innovative solutions to approach business andadministrative challenges.
- BasicCompetencies Fundamental competencies required for accomplishingbasic work activities.
- BasicComputer Skills Using basic computer hardware and software (e.g.personal computers word processing software Internet browsersetc.).
- Mathematical ReasoningThe ability to add subtract multiply or divide quickly correctlyand in a way that allows one to solve workrelated issues.
- Oral Comprehension The ability tolisten to and understand information and ideas presented throughspoken words and sentences.
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