Patient Experience and Nutritional Supervisor
4 weeks ago
Job summary
Are you looking for a role that is rewarding, a role that gives you the satisfaction of knowing you've made a difference to someone's day? Then we may have the role for you.
Our Patient Catering Team is currently going through a period of transformation, and to support this, we are now recruiting for an additional colleague to join our Supervisory team on a permanent basis.
Our Catering Team are passionate about our patients experience, and developing our service to meet the needs of our patients, colleagues and service users, but also that we work collaboratively with internal and external stakeholders, building upon the trusts foundations and right care values.
You will play an active part in enhancing our Patients and Colleagues Experience, To ensure service delivery and data / information is managed effectively, and that the service is maintained to our service level agreements.
The role will also include, supporting the onboarding of new colleagues, including local induction, training, and delivery of recurrent training of catering colleagues, meal time assurance checks, first line management of a team of catering colleagues which includes patient dining colleagues and our ward based hostess and housekeeper colleagues.
Main duties of the job
To ensure the Company's statutory regulations regarding hygiene, food safety, health and safety and cleanliness in the kitchen and ancillary areas are complied with in all tasks undertaken by staff and by visitors..
To provide high personal standards of performance, hygiene and appearance
Exchange information with catering staff in relation to rotas, catering service and training matters. This is to include :
Ensuring staff know the menu being served
Portion size of the dishes
Presentation
Ensuring correct uniform and friendly and courteous manner to customers
About us
AGH Solutions Ltd was incorporated on 1 September 2017 as a registered company limited by shares. The sole shareholder is Airedale NHS Foundation Trust.
AGH Solutions is a wholly owned subsidiary of the Trust and provides a fully managed suite of healthcare facilities for use by the Trust. AGH Solutions provides value to the Trust through its specific service offer and through its ability to manage developments and operational risk for the Trust and other parties, enabling the Foundation Trust Board to focus on clinical matters.
Airedale hospital is one of a small number of hospitals constructed entirely from aerated concrete and is seeking to access the Government's new hospital programme. If the bid is successful, it will be a defining moment for the hospital and the community.
AGH Solutions is an ambitious company and wants to expand its services beyond the hospital walls and into the local region. The company has developed a business growth strategy for 2020-2025 and is seeking a Non-Executive Director that can drive the delivery of these ambitious goals.
Benefits include
26 days holiday a year + Bank Holidays (pro rata)
24/7 access to Employee Assistance Line
Options to buy and sell annual leave
Access to 4 Staff Networks - Enable, Gender, Race Equality and Rainbow Networks
Onsite Children's Nursery
Access to NHS Discounts
Job description
Job responsibilities
For further information and full details of the job role please see the attached job description and person specification.
Person Specification
Qualifications
Essential
GCSE Maths and English Level 2 Food Safety
Desirable
IOSH Managing Safely Level 3 Level 3 Food Hygiene certificate Customer Service training / qualification Train the Trainer
Skills
Essential
Computer literate in excel and word Ability to plan & organise own workload to a high standard as well as work as part of a team Effective communicator High attention to detail Able to use own initiative Ability to follow written and verbal instructions
Knowledge
Essential
Good knowledge of Health & Safety and Food Safety practices An understanding of Confidentiality Knowledge of allergens and allergen management Knowledge of catering and hospitality best practice
Desirable
Understanding of Information Governance Knowledge of HACCP Knowledge of NHS PLACE Understanding of NHS Framework of Audit
Experience
Essential
Experience of working in a catering environment Experience in dealing with customers and handling complaints Experience of working with allergens and best practice Experience of working with the public / customers Experience of working to schedules, procedures and deadlines Previous Supervisory Experience
Desirable
Working in a healthcare / hospital setting-
Catering Assistant – Patient Meal Services
3 weeks ago
Steeton, United Kingdom AGH Solutions Ltd Full timeJob summary ***Please be aware that due to the nature of this role, you will need to be 18 or over to be considered for this role*** Are you looking for a role that is rewarding, a role that gives you the satisfaction of knowing you've made a difference to someone's day? Then we may have the role for you. Our Patient Meal Service team based...
-
Catering Assistant – Patient Meal Services
2 weeks ago
Steeton, United Kingdom AGH Solutions Ltd Full timeJob summary ***Please be aware that due to the nature of this role, you will need to be 18 or over to be considered for this role*** Are you looking for a role that is rewarding, a role that gives you the satisfaction of knowing you've made a difference to someone's day? Then we may have the role for you. Our Patient Meal Service team based...
-
Senior Dietetic Assistant
1 month ago
Steeton, United Kingdom Airedale NHS Foundation Trust Full timeIf you would like a supportive and professional department in which to develop a career in nutrition and dietetics, we have the post for you. We are looking for an enthusiastic dietetic assistant to join our team of dietitians, Dietetic Assistant Practitioner, Senior Dietetic Assistant, Nutrition Nurse, and administrative staff. The post is within the adult...
-
Dietitian (Band 5)
2 months ago
Steeton, United Kingdom Airedale NHS Foundation Trust Full timeIf you would like a supportive and professional department in which to develop your dietetic career, we have the post for you. We are looking for an enthusiastic dietitian to join our busy and expanding team of 17 dietitians, 2 dietetic assistants 2 administrative staff. The dietetic department is a well-respected team within the Trust and we have won...
-
Housekeeper (Grade A)
2 months ago
Steeton, United Kingdom AGH Solutions Ltd Full timeIf you are looking for a role to make a difference to our patients, and help clinical colleagues, this may be the role for you!Our Housekeepers are part of the Catering Team within AGH Solutions, a wholly owned subsidiary of Airedale NHS Foundation Trust, we are looking for caring, committed, and flexible colleagues to join our current ward based...
-
Bank Housekeeper
2 months ago
Steeton, United Kingdom AGH Solutions Ltd Full timeIf you are looking for a role where you can make a difference to our patients, and help clinical colleagues, this may be the role for you!Our Housekeepers are part of the Catering Team within AGH Solutions, a wholly owned subsidiary of Airedale NHS Foundation Trust, we are looking for caring, committed, and flexible colleagues to join our current ward based...
-
Bank Housekeeper
3 days ago
Steeton, United Kingdom AGH Solutions Ltd Full timeIf you are looking for a role where you can make a difference to our patients, and help clinical colleagues, this may be the role for you!Our Housekeepers are part of the Catering Team within AGH Solutions, a wholly owned subsidiary of Airedale NHS Foundation Trust, we are looking for caring, committed, and flexible colleagues to join our current ward based...
-
Clinical Supervisor
3 weeks ago
Steeton, United Kingdom mydentist Full timeHere at mydentist, we are pleased to announce an exciting new opportunity for Dental Clinical Supervisors to support a first of its kind training scheme in Yorkshire. Working from our Enhanced Training Practice in Keighley, you will be supporting a group of overseas qualified dentists in obtaining their NHS performer numbers. More about the...
-
Clinical Supervisor
2 weeks ago
Steeton, United Kingdom mydentist Full timeHere at mydentist, we are pleased to announce an exciting new opportunity for Dental Clinical Supervisors to support a first of its kind training scheme in Yorkshire. Working from our Enhanced Training Practice in Keighley, you will be supporting a group of overseas qualified dentists in obtaining their NHS performer numbers. More about the...
-
Aau Receptionist
1 week ago
Steeton, United Kingdom Airedale NHS Foundation Trust Full timeHelp patients, relatives and colleagues by dealing with telephone and face to face enquiries in a constructive and sympathetic manner referring to the appropriate person where necessary. Providing comprehensive Health Records, reception and administrative support service to patients and clinical staff within the Acute Assessment Unit. Liaising with all...
-
Safeguarding Adult Practitioner
1 month ago
Steeton, United Kingdom Airedale NHS Foundation Trust Full timeJob summary An opportunity has arisen to join the Safeguarding Adults team as a Band 6 Safeguarding Adults Practitioner. This full-time post working with an experienced team to ensure that all staff fulfil their duty to support people at risk and to prevent harm. The key responsibilities of the post holder will be to support and advice staff on adult...
-
Health Care Support Worker
3 weeks ago
Steeton, United Kingdom Airedale NHS Foundation Trust Full timeJob summary Do you want to make a difference to people's lives? We are looking for individuals with or without experience of working in healthcare, to join the NHS family helping people from your local community. Healthcare Support Worker (HCSW) opportunities are available at Airedale Hospital in medical and surgical areas. We also have positions...
-
Therapy Operational Manager
2 weeks ago
Steeton, United Kingdom Airedale NHS Foundation Trust Full timeJob summary Airedale NHS Foundation Trust Therapy Services are delighted to announce that the organisation has successfully secured funding for the implementation of the Active Together Programme for the people of Airedale, Wharfedale and Craven who have been diagnosed with cancer, working collaboratively with Yorkshire Cancer Research and Sheffield...
-
Therapy Operational Manager
2 weeks ago
Steeton, United Kingdom Airedale NHS Foundation Trust Full timeJob summary Airedale NHS Foundation Trust Therapy Services are delighted to announce that the organisation has successfully secured funding for the implementation of the Active Together Programme for the people of Airedale, Wharfedale and Craven who have been diagnosed with cancer, working collaboratively with Yorkshire Cancer Research and Sheffield...
-
Specialist Complex
5 days ago
Steeton, United Kingdom Airedale NHS Foundation Trust Full timeJob summary As a result of a secondment, we are looking for a motivated and enthusiastic Occupational Therapist with excellent neurological skills and experience to join this established multi-disciplinary team. You will be working alongside and be supported by the existing Band 6 OT who is retaining some hours in addition to a secondment in another...
-
Catering Assistant
2 days ago
Steeton, United Kingdom AGH Solutions Ltd Full timeJob summary Following a major investment in our restaurant, we are now looking for additional colleagues to join our restaurant team - this role is to include supporting our Proud to Serve Starbucks Counter. Full Training will be given Our Catering Assistant - Retail role is very varied, one day you could be serving breakfasts, and lunch to...
-
Medical Laboratory Assistant
1 week ago
Steeton, United Kingdom Airedale NHS Foundation Trust Full time**MAIN DUTIES AND RESPONSIBILITIES**: 1. Under supervision, and following Standard Operating Procedures, the following duties may be carried out: o Undertake in-service trainingo Deal with telephone enquirieso Liaise with and despatch consumables to service userso Solve day to day problems e.g. mislabelled specimenso Sort and prepare work for diagnostic...
-
Medical Laboratory Assistant
2 weeks ago
Steeton, United Kingdom Airedale NHS Foundation Trust Full time**MAIN DUTIES AND RESPONSIBILITIES**: 1. Under supervision, and following Standard Operating Procedures, the following duties may be carried out: o Undertake in-service trainingo Deal with telephone enquirieso Liaise with and despatch consumables to service userso Solve day to day problems e.g. mislabelled specimenso Sort and prepare work for diagnostic...
-
Psychologist
4 weeks ago
Steeton, United Kingdom Elysium Healthcare Full timeIf you are an experienced Psychologist looking for a rewarding part-time opportunity, where you can make a difference and change lives for the better, then join Three Valleys Hospital in Keighley and enjoy support from a regional network of psychologists. Working 22.5 hours a week you will join the multidisciplinary team at Three Valleys Hospital, where you...
-
Radiology Assistant
3 weeks ago
Steeton, United Kingdom Airedale NHS Foundation Trust Full timeMain Duties And Responsibilities 1. Receiving patients into the department at Airedale. If working in ED X-Ray working from the front of house on the reception desk station. 2. Checking, booking and amending patient details onto the department IT system where required. 3. Co-coordinating patient lists to ensure patients are kept to time. 4. Be responsible...