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Cancer and Clinical Services Transformation Manager
1 month ago
Job summary
Applications are invited for the post of Cancer and Clinical Services Transformation Manager at The Hillingdon Hospitals NHS Foundation Trust.
In collaboration with the Cancer Operations Programme Director, this key role ensures the safe and effective delivery of cancer pathways post-Cerner go-live including:
Identification of opportunities to improve efficiency of Cancer Pathways and providing staff training to deliver.
Delivery of best practice timed pathways across all tumour sites within the trust and working with respective tumour sites to identify bottlenecks and development of action plans to address.
Candidates should have extensive experience in the use of Cerner EPR, as well as operational experience of managing cancer pathways in an acute NHS setting.
The post holder will play a pivotal role in supporting teams to deliver cancer pathways and services and will ensure operational processes are safely moved into Cerner recorded processes. The post holder will work closely with clinical, nursing, and operational teams across the various tumour groups, and the wider organisation as a whole, to drive positive change.
Communication and organisational skills are essential for this role, alongside a passion for delivering service improvement and optimal patient experience.
Main duties of the job
The post holder will be expected to provide expert project management skills and support to the cancer services team, clinical, nursing and operational teams. Work on behalf of the Cancer Operations Programme Director to ensure alignment of programmes and projects to the overall portfolio and strategic direction. Work with the Cancer Operations Programme Director to develop, refine and champion project management best practice. Provide expertise on programme structuring, planning, benefits quantification and tracking on behalf of the wider team. Able to analyse, diagnose and resolve highly complex problems to successful conclusion. Use highly developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams across the Trust, such that they understand and work to achieve the Trusts' performance expectations. Deploy expert communication, negotiation and influencing skills to build and maintain excellent working relationships with a broad range of internal and external stakeholders on a range of service improvement projects, driving and challenging each key working relationship to innovate and achieve reform in accordance with agreed objectives. Deal with complex and conflicting subject matter problems or in day to day work including the management of potentially aggressive and / or antagonistic situations with staff and stakeholders within change programmes for successful outcomes.
About us
The Hillingdon Hospitals NHS Foundation Trust is the only acute hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities, community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
Person Specification
Shortlisting Criteria (as per Person Specification)
Essential
Masters degree or equivalent knowledge gained through experience Experience at a senior level in a complex organisation A proven track record of service improvement and/or ? operational management with responsibility for the full range of operational and clinical services. ? Evidence of managing service change at a senior level. ? Evidence of using change/service improvement methodologies such as 6 Sigma and/or Lean Previous role in service improvement or operational experience at service manager level or above Extensive NHS experience at 1 or more acute providers Extensive experience in the use of Cerner Electronic Patient Record Highly developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams. Ability to lead the redesign of services to ensure they are delivered to the highest standard and are cost effective. Proven experience of researching best practice and developing solutions that can achieve optimal outcomes for all stakeholders using quality improvement tools and techniques Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships. Ability to work at a senior level with a multi professional group of staff. A commitment to improving patient services through an ability to sustain a clear "outcome goals" focus. Demonstrable expertise in clinical, service and business management functions including in the application of HR and finance to achieve outcomes in agreed timeframes. Ability to engage and fully involve senior staff in the redesign of patient pathways. A strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority.