Claims Adjuster

Found in: Talent UK C2 - 3 weeks ago


London, United Kingdom Arch Capital Group Full time

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Arch Capital Group Ltd (ACGL) is a leading global insurance and reinsurance company. The European reinsurance claims team handle losses arising from multiple lines of business including property & casualty, motor, life, credit & surety, marine, accident & health and agriculture.

We are looking for an experienced and ambitious claims professional who will live the ACGL values,

behavioral standards and culture:

• We work hard and smart

• We embrace the power of teamwork

• We continually pursue innovation and improvement

• We exhibit honesty and integrity in all we do

• We strive to make a difference

Position summary :

A diverse opportunity has arisen to join our European claims team. The vacancy provides the opportunity to manage a portfolio of Reinsurance claims across a number of lines of business including motor, property & casualty, life, accident & health along with credit & surety.

In addition, the role includes the opportunity to undertake external client facing work, build relationships, analyze account performance, participate in client visits, and work closely with our clients.

Key Responsibilities:

Analyze initial claim notifications, including coverage verification and associated checks for excess of loss contracts across multiple lines of business. Maintain electronic claims files and validate reserve bookings and payments in line with authority matrix. Ensure compliance with SOX and risk control frameworks. Liaise with brokers and clients in respect of claim queries, anomalies, and general account management. Participate in the claims audit programme (some travel is required with this role), conducting onsite & remote meetings. Produce written analysis of findings for presentation to internal stakeholders including underwriting and actuarial functions. Undertake analysis of contract performance using a mix of data review and technical file audits. Regular interaction with underwriters, pricing and reserving actuaries to present claims trends, account performance and updates on claims initiatives. Attendance at market review meetings and participation in market forums, promoting the best interests of the business. Attendance at settlement meetings, JSM’s, legal conferences and mediations, where appropriate. Quarterly monitoring of annuities exposure, working with the actuarial team to ensure compliance with reserving policy. Other ad hoc duties as required.

Minimum Qualifications, Skills and Experience:

A minimum of 2 years’ experience in an insurance or reinsurance claims team handling relevant lines of business. Must be confident, with a desire to meet new people and undertake external facing work including client audits, review meetings, monthly account management analysis etc. Commercial judgement required to progress technical/complex reinsurance claims/disputes. Ability to analyze coverage under insurance and reinsurance contracts. Strong organizational and mathematical skills. German as an additional language is preferrable but not essential. Ability to provide clear written reports and analysis of losses and account performance . Proven ability to communicate effectively with individuals at all levels and in all areas of the organization, as well as with clients and other external stakeholders. A strong work ethic and the ability to take initiative and work with minimal supervision. A relevant legal or insurance qualification (or progress towards) such as Cert CII, DIP CII, ACII, Qualified Solicitor or ILEX is an advantage.

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