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Customer Service Agent

4 months ago

Middlesbrough, United Kingdom The Recruitment Co. Full time

My client based in Middlesbrough is looking for an experienced Customer Service Agent to join their team on a part time, temp to perm basis.

Duties include:

  • Dealing with customers on a daily basis
  • Taking orders via email and on the phone
  • Speaking to customers and typing notes at the same time
  • Handling all queries and offering solutions
  • Keeping live records for all customers
  • Adding new customers onto the internal database
  • Being able to communicate effectively at all levels
  • Being able to handle calls efficiently during peak times

Rate: £11.44, increasing to £12ph after 12 weeks

Hours: 6pm-midnight, 3 nights per week

Role: Immediate start, temp to perm for the right candidate

CPMiddlesbrough

The Recruitment Co is an equal opportunities employer

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.