Associate Director of Clinical Services

1 month ago

Colchester, United Kingdom St Helena Hospice Full time

Job summary

St Helena Hospice is recruiting a Associate Director of Clinical Servicesto join our Clinical Senior Leadership Team. This role will be on a permanent contract working Monday - Friday, from 9am - 5pm.

Main duties of the job

The main duties of this role are:

Lead on the provision ofclinical and quality oversight of the delivery of hospice care services, ensuring that all agreed activity, budgets, access and capacity targets are delivered and on all aspects of clinical governance to ensure that all services are fully compliant with Care Quality Commission regulations and expectations. Directly contribute to the development and delivery of clinical and care strategies in support of the organisations charitable and strategic objectives and key performance indicators. In conjunction with other Clinical Senior Leadership Team members, ensure the highest quality of user experience focused care services for the organisation and embed tackling inequalities and overcoming barriers in accessing care in all care services. Provide professional leadership and advocacy for the registered and unregistered care workforce across St Helena charitable and commercial care services. Provide advice on clinical, professional, and quality matters relating to care services where appropriate to colleagues across the organisation, this includes the Chief Executive, Chief Clinical Officer, Strategic Leadership Team and Board of Trustees. Support the development of integrated frailty, palliative care and end of life care services with the north east Essex Health and Wellbeing Alliance and SNEE ICS in line with agreed local strategy.

About us

Here at St Helena, we believe that everyone living with an incurable illness has the right to live and die with choice, compassion and dignity. Families deserve to be cared for and anyone coping with loss should be supported through their grief.

Our vision is to create a community where everyone knows that as the end of their story draws near, they will be cared for and die where they choose to be; where loved ones have the opportunity to make the most of life together, surrounded by people who care and support one another.

Since we opened in 1985, this belief drives us to provide the best end of life care and bereavement support to everyone in north east Essex, not just today but for years to come.

Job description

Job responsibilities

Strategic

Work with the CCO and other members of the Clinical Senior Leadership Team to prepare business, budgetary and workforce plans for long term multiyear planning.

Lead on and regularly update the charitys clinical and care standard operating policies and procedures in line with latest guidance, evidence, and best practice.

Develop partnerships with key external stakeholders such as other Alliance organisations, ICS partners and other hospices to help further the organisations strategic plans and ambitions.

Drive increases in the scope, reach and scale of St Helena care services.

Ensure that a reputation for excellence in all aspects of care delivery and full regulatory compliance for the organisation is maintained at all times.

Corporate

Proactively fulfil responsibilities as a key member of the Clinical Senior Leadership Team, deputising for the CCO where appropriate to do so and working collaboratively with colleagues to roll out directorate and charity-wide initiatives, leading on the delivery of transformation projects as appropriate. Work with the Associate Director of Operations to ensure cross-cover in support of Matrons and teams.

Represent the organisation at senior level internally and externally, this including with health and care partners, within the North East Essex Health and Wellbeing Alliance, in the ICS and a range of relevant forums / working parties.

Forge positive working relationships with peers in partner organisations and with other key stakeholders.

Prepare and present papers to the Board and Committees as appropriate.

Operational

Ensure compliance with all relevant legal and regulatory requirements.

Act as Accountable Officer for Controlled Drugs.

Act as, or support the delegated role of, Caldicott Guardian - working with the DPO to ensure compliance with all data protection and information governance legislation.

Act as Registered Manager for St Helena charitable services and as Designated Individual for CQC purposes. Work with other St Helena registered managers to maintain high collective standards and share learning.

Support the submission of timely and accurate statutory returns to all relevant bodies.

Be responsible for negotiating, monitoring, and managing agreements with health and care commissioners and partner organisations in conjunction with the Associate Director of Business Management.

Maintain good relationships with funders of care services and ensure all relevant conditions of funding are met.

Represent the organisation within the Alliance and ICS and act as a system leader working toward integrated care services for frailty, palliative and end of life care services in North East Essex.

Provide clinical leadership and support to capital projects and significant business developments.

Oversee the delivery of agreed activity capacity, access and any other targets agreed.

Support the development of new care service opportunities and ventures.

Managerial

Ensure the recruitment and effective performance management of staff, including regular supervision, coaching, appraisal, training, and development in line with agreed policies.

Ensure there are clear workforce plans, talent management and career progression pathways for nursing and AHPs across St Helena charitable and commercial care services.

Work within the charitys operational framework of delegated authorities, financial management and decision making.

Work collaboratively with the CCO and Associate Director of Operations to develop clinical leadership across hospice care services.

Ensure all clinical staff have access to regular clinical supervision and also to coaching and/or mentoring where appropriate.

Support the development of comprehensive workforce plans and development pathways for all clinical teams and competencies.

Ensure there is an effective plan in place to reduce inequalities in outcomes and overcome barriers in accessing care.

General

To promote and support the achievement of the charitys mission, goals and values as set out in the strategic guidelines.

To act as a positive ambassador for the charity at all times.

To maintain a high standard of probity in professional, human resource and financial matters, maintaining good relations with colleagues and external partners and to act in accordance with the charitys code of conduct.

To uphold and promote equality and diversity and the value of lived experience.

To have due regard to safeguarding and health and safety issues.

To undertake any other duties as may reasonably be required.

Person Specification

Qualifications

Essential

Registered nurse or allied health professional Post-graduate education

Experience

Essential

Proven experience of operating effectively at a senior level in a care providing organisation of a similar scale Experience of clinical workforce development. Experience of budget development and business planning at a directorate level Experience of managing and leading organisational change, particularly with a growth agenda Experience of leadership of quality and compliance and governance

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