IT Service Desk Analyst Apprentice

3 months ago

Bradford, United Kingdom Anchor Hanover Full time

Apprentice IT Service Desk Analyst

Location: Bradford

Hours – 37.hr Monday to Friday

Contract: 16 months, fixed term

Are you ready to embark on an exciting IT apprenticeship journey? Are you a young trailblazer eager to dive into an exhilarating opportunity here at Anchor? We are looking for enthusiastic individuals from all backgrounds to join our dynamic team

We encourage applications from candidates of all backgrounds and experiences. If you're passionate about IT and eager to grow within a large, supportive organisation, this is the perfect opportunity for you Join us at Anchor and start building a rewarding career in IT.

What’s in Store for You:

Empowerment and Growth: Become the go-to contact for colleagues seeking tech support, whether it’s hardware, software, or telephony, through phone calls or our IT Support Portal.

Hands-on Learning: Dive into troubleshooting using diagnostic techniques, tools, and smart questioning. This is your chance to shine by finding effective solutions and making a real impact.

Team Collaboration: Work alongside a supportive team, escalating unresolved issues to the next level of support when necessary, ensuring comprehensive problem-solving.

Customer Satisfaction: See issues through to a successful resolution, ensuring our customers are always happy and well-supported.

Exceptional Service: Deliver outstanding customer service, embodying our commitment to excellence.

What We Seek in You:

Effective Communication: Strong verbal and written communication skills are essential.

Eagerness to Learn: A strong desire to learn and a positive, can-do attitude will set you on the path to success.

Positive Energy: Bring a vibrant, positive energy and a relentless determination to achieve your goals.

Mature Outlook: A robust work ethic and a mature perspective are key to thriving in our environment.

Educational Foundation: A Grade 4/C GCSE or equivalent in Maths & English is required. If you have this, you’re already on your way

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

Gym, fitness and wellbeing discounts Mental health support Flexible working options Access to online GP appointments

Finance

Pension plan – contribute between 4% and 8% and we’ll match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more

Career

Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities

  • IT Service Desk Analyst Apprentice

    2 weeks ago

    Bradford, Bradford, United Kingdom Anchor Hanover Full time

    Are you looking for a challenging and rewarding career in IT? We are seeking a talented IT Service Desk Analyst Apprentice to join our dynamic team at Anchor Hanover.As an IT Service Desk Analyst Apprentice, you will be responsible for providing technical support to our customers, troubleshooting issues, and escalating complex problems to senior technicians....

  • IT Service Desk Analyst Apprentice

    2 weeks ago

    Bradford, Bradford, United Kingdom Anchor Hanover Full time

    Are you looking for a challenging and rewarding career in IT? We are seeking a talented IT Service Desk Analyst Apprentice to join our dynamic team at Anchor Hanover.As an IT Service Desk Analyst Apprentice, you will be responsible for providing technical support to our customers, troubleshooting issues, and escalating unresolved problems to the next level...

  • IT Service Desk Analyst Apprentice

    2 weeks ago

    Bradford, Bradford, United Kingdom Anchor Hanover Full time

    Are you looking for a challenging and rewarding career in IT? We have an exciting opportunity for an IT Service Desk Analyst Apprentice to join our dynamic team at Anchor Hanover.As an IT Service Desk Analyst Apprentice, you will be responsible for providing technical support to our colleagues, troubleshooting issues, and escalating unresolved problems to...

  • IT Service Desk Analyst

    4 weeks ago

    Bradford, Bradford, United Kingdom Anchor Hanover Full time

    Empowering Your IT CareerAt Anchor, we're committed to helping you grow and develop your skills in IT. As an IT Service Desk Analyst Apprentice, you'll play a vital role in providing exceptional support to our customers.What You'll DoProvide technical support to customers via phone, email, and our IT Support Portal.Use diagnostic techniques, tools, and smart...

  • IT Service Desk Analyst

    4 weeks ago

    Bradford, Bradford, United Kingdom Anchor Hanover Full time

    Empowering Your IT CareerAt Anchor, we're committed to helping you grow and develop your skills in IT. As an IT Service Desk Analyst Apprentice, you'll play a vital role in providing exceptional support to our customers.What You'll DoProvide technical support to customers via phone, email, and our IT Support Portal.Use diagnostic techniques, tools, and smart...

  • IT Service Desk Analyst

    4 weeks ago

    Bradford, Bradford, United Kingdom Anchor Hanover Full time

    Empowering Your IT CareerAnchor Hanover is seeking a motivated and enthusiastic IT Service Desk Analyst Apprentice to join our dynamic team. As a key member of our IT department, you will play a vital role in providing exceptional technical support to our colleagues.What We OfferHands-on Learning: Develop your troubleshooting skills using diagnostic...

  • IT Service Desk Analyst

    4 weeks ago

    Bradford, Bradford, United Kingdom Anchor Hanover Full time

    Empowering Your IT CareerAnchor Hanover is seeking a motivated and enthusiastic IT Service Desk Analyst Apprentice to join our dynamic team. As a key member of our IT department, you will play a vital role in providing exceptional technical support to our colleagues.What We OfferHands-on Learning: Develop your troubleshooting skills using diagnostic...

  • IT Service Desk Analyst

    1 month ago

    Bradford, Bradford, United Kingdom Anchor Hanover Full time

    Empowering Your IT CareerAnchor Hanover is seeking a talented IT Service Desk Analyst Apprentice to join our dynamic team. As a key member of our IT department, you will play a vital role in providing exceptional technical support to our colleagues.What We OfferHands-on Learning: Develop your troubleshooting skills using diagnostic techniques, tools, and...

  • IT Service Desk Analyst

    1 month ago

    Bradford, Bradford, United Kingdom Anchor Hanover Full time

    Empowering Your IT CareerAnchor Hanover is seeking a talented IT Service Desk Analyst Apprentice to join our dynamic team. As a key member of our IT department, you will play a vital role in providing exceptional technical support to our colleagues.What We OfferHands-on Learning: Develop your troubleshooting skills using diagnostic techniques, tools, and...

  • IT Service Desk Analyst

    1 month ago

    Bradford, Bradford, United Kingdom Anchor Full time

    Job Title: IT Service Desk AnalystWe are seeking a motivated and customer-focused IT Service Desk Analyst to join our team on a 6 month fixed term contract.About the Role:As an IT Service Desk Analyst, you will play a pivotal role in providing first-class IT support to colleagues across our 1000+ sites. Reporting to the IT Service Desk Team Leader, your...

  • IT Service Desk Analyst

    1 month ago

    Bradford, Bradford, United Kingdom Anchor Full time

    Job Title: IT Service Desk AnalystWe are seeking a motivated and customer-focused IT Service Desk Analyst to join our team on a 6 month fixed term contract.About the Role:As an IT Service Desk Analyst, you will play a pivotal role in providing first-class IT support to colleagues across our 1000+ sites. Reporting to the IT Service Desk Team Leader, your...

  • IT Service Desk Apprentice

    5 months ago

    Bradford, United Kingdom ESTIO TRAINING Full time

    Posted 59 mins ago **Accent Group** **Level 3 Information Communication Technician**: **Company**:Accent Group **Full Address**:3rd Floor, Scorex House, 1 Bolton Road, Bradford, West Yorkshire, BD1 4AS **Weekly Hours Worked**:35 hours per week, Monday to Friday (based on a rota covering 8:00am to 5:30pm) **Salary**:£16,537 per annum **About the...

  • IT Service Desk Analyst

    4 weeks ago

    Bradford, Bradford, United Kingdom Anchor Hanover Full time

    Empowering Your IT CareerAt Anchor, we're committed to helping you grow and develop your skills in IT. As an IT Service Desk Analyst Apprentice, you'll play a vital role in providing exceptional support to our customers.What You'll DoProvide technical support to customers via phone, email, or our IT Support Portal.Use diagnostic techniques, tools, and smart...

  • IT Service Desk Analyst

    4 weeks ago

    Bradford, Bradford, United Kingdom Anchor Hanover Full time

    Empowering Your IT CareerAt Anchor, we're committed to helping you grow and develop your skills in IT. As an IT Service Desk Analyst Apprentice, you'll play a vital role in providing exceptional support to our customers.What You'll DoProvide technical support to customers via phone, email, or our IT Support Portal.Use diagnostic techniques, tools, and smart...

  • IT Service Desk Analyst

    1 month ago

    Bradford, United Kingdom Anchor Full time

    IT Service Desk Analyst 6 month fixed term contract 37.5 hours per week Bradford office £24,271 per annum, pro rata As part of our commitment to excellence, we are seeking a motivated and customer-focused IT Service Desk Analyst to join our team on a 6 month fixed term contract. As an IT Service Desk Analyst, you will play a pivotal role in...

  • IT Service Desk Analyst

    4 weeks ago

    Bradford, Bradford, United Kingdom Anchor Hanover Full time

    Apprentice IT Service Desk AnalystAre you eager to embark on an exciting IT apprenticeship journey? Do you have a passion for technology and a desire to grow within a large, supportive organisation?What We Offer:Empowerment and Growth: Become the go-to contact for colleagues seeking tech support, whether it's hardware, software, or telephony, through phone...

  • IT Service Desk Analyst

    4 weeks ago

    Bradford, Bradford, United Kingdom Anchor Hanover Full time

    Apprentice IT Service Desk AnalystAre you eager to embark on an exciting IT apprenticeship journey? Do you have a passion for technology and a desire to grow within a large, supportive organisation?What We Offer:Empowerment and Growth: Become the go-to contact for colleagues seeking tech support, whether it's hardware, software, or telephony, through phone...

  • IT Service Desk Engineer

    2 days ago

    Bradford, United Kingdom CV-Library Full time

    IT Service Desk Engineer Engineer - Bradford - Up to £32,000 Role: IT Service Desk Engineer Area: Bradford Salary: £32,000 An MSP client are looking to add a Service Desk Engineer to join their very dynamic IT department, providing up to 2nd line support for their clients. Experience working in a Managed Service environment is essential! The...

  • Legal Business Administrator Apprenticeship

    5 months ago

    Bradford, United Kingdom First 360 Apprentice Full time

    **Do you want to start your career in the legal sector?** **Can you easily commute to Bradford, BD8 7JT?** Our client is looking for a Business and Legal Apprentice to join their growing team! This will be a fantastic opportunity to build you skills and experience in the legal sector and into a professional career. **Duties and Responsibilities** -...

  • IT Service Desk Analyst Apprentice

    1 week ago

    Bradford, Bradford, United Kingdom Anchor Hanover Full time

    As a Technical Support Specialist at Anchor, you will be responsible for providing exceptional customer service and technical support to our customers. You will be the go-to contact for colleagues seeking tech support, whether it's hardware, software, or telephony, through phone calls or our IT Support Portal.Key Responsibilities:Empower customers by...