Trainee Legal Assistant

4 weeks ago


Ipswich, United Kingdom Pertemps Bond Full time
Trainee Legal Assistant required to join and support the Personal Injury Team based in Ipswich

Starting salary £20,800
Office based
Mon to Fri 9-5pm
Modern office space with lots of company benefits
Career progression
 
As a Personal Injury Support Assistant you will support Personal Injury team on a day to day basis.
  • Assisting with post and communications
  • Co-ordinating photocopying and filing for the team in conjunction with Central Office Services
  • Preparation of forms and paperwork necessary for the conduct of client files, to include file closing and opening
  • Day-to-day support to fee earners
  • File work
  • Working closely with the PI team to input all data received from claimants and submit claims on behalf of the fee earners
  • Sending instructions to medical agencies for treatment and/or appointments
  • Requesting medical records
  • Collecting ID documents from clients and liaising with the Central File Opening team to ensure all client files are opened
  • Dealing with requests for information; checking archived files for payments etc
  • Updating clients regularly on behalf of the team
  • Calls to/from clients, third parties and medical agencies
Other duties
  • Maintain each client file in accordance with the requirements of the firm's ISO standard, benchmarks and the SRA
  • Attend any relevant meetings
  • Run monthly reporting and distribute to appropriate external recipients
  • Carry out any reasonable duties as may be directed by the Partners/Management/Team Members of the firm 
Knowledge, Skills and Experience
  • Some office based experience in an administrative role
  • A good telephone manner
  • Great interpersonal skills
  • The ability to prioritise workload
  • A flexible approach to your work
  • The ability to remain calm under pressure
  • Excellent client service
  • Knowledge of how to use office equipment
  • Capable of maintaining client confidentiality at all times
  • A Level, degree, currently studying or work placement in Law would be an advantage
If the above role sound of interest to you, you have the relevant skills and experience please apply today.
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