Learning and Development Manager

1 month ago

StratforduponAvon, United Kingdom Eden Hotel Collection Head Office, Stratford-upon-Avon Full time

We are a collection of boutique luxury hotels, known not
only for our exceptional service but also for our award-winning people
strategies and were recently crowned AA Small Hotel Group of the Year
(for the second time). We're looking for a dynamic and innovative Group
Learning & Development Manager to join our forward-thinking team and take
the key driving role in shaping our future L&D offering.



From spearheading our acclaimed THRIVE leadership programme
to implementing our future learning platforms, you'll be shaping the future of
our team and ensuring our commitment to excellence remains as strong as
ever.  If you love the idea of blending online learning, classroom
training, and hands-on coaching – all while exploring our beautiful hotels –
this role is designed for you.



What You'll Be Doing:



Creating & Delivering: Develop tailored learning
programmes that inspire and equip our teams, blending traditional and
tech-forward approaches to match our high standards in luxury hospitality.



Champion Leadership Development: Co-deliver and
co-ordinate our award-winning THRIVE leadership programme, supporting the
development of future leaders across the collection and empowering our teams to
reach their full potential.



Drive our Grow with Eden strategy: Collaborate with
key stakeholders across all departments to ensure our L&D initiatives align
with business objectives. You’ll identify current and future skill gaps,
ensuring our training supports the continued success of our people and our
business.



Innovating with Tech:  You'll be responsible for
the design and implementation of a cutting-edge e-learning offering, harnessing
the power of AI to create flexible, modern-day learning solutions that engage
our teams. You'll continuously refine and innovate these programmes to ensure
they meet the evolving needs of our workforce;



Foster a Culture of Growth: Promote a culture of
continuous learning and professional development across all levels of the
business, supporting our teams with opportunities to grow, thrive, and develop
in their roles.



Collaborative Partnership: Work closely with
managers, department heads, and senior leadership across our properties to
ensure your learning programmes meet the specific needs of each hotel and team.
Your ability to understand different business challenges and tailor learning
accordingly will be key.



What You'll Need:




  • Proven experience in Learning & Development,
    ideally in luxury hospitality, with a strong focus on delivering training
    that meets exceptional standards.
  • A supportive and encouraging nature, with the ability
    to coach and develop both managers and teams across diverse areas.
  • A natural coach and mentor, you have the ability to
    develop both managers and team members, fostering leadership capabilities
    across the business.
  • To be passionate about innovation and enjoy developing
    unique, creative L&D solutions. Ideally, you have experience of or a
    keen interest in integrating AI into learning platforms, using technology
    to enhance the learning experience.
  • Outstanding organisational skills and an eye for
    detail, ensuring every piece of learning you design is flawless and
    impactful.
  • Tech Savvy with experience in implementing e-learning
    platforms and an interest in leveraging AI to enhance digital learning is
    highly desirable. You’ll need to stay ahead of trends and continuously
    adapt your approach to keep things fresh.
  • A true love for the hospitality industry and a natural
    affinity for delivering exceptional guest experiences, which ideally will
    have been developed through previous operational experience to HOD level
    within the luxury hotel market.
  • A proactive, self-starting attitude who thrives in a
    dynamic and fast-paced environment, always looking for ways to innovate
    and improve.
  • CIPD L&D and/or coaching qualifications would be
    advantageous


The successful post holder will be based within a commutable
distance of our Warwickshire hotels and Head Office, with flexibility to travel
to Devon.  Whilst the role is ideally full time, five days per week – some
flexibility would be considered.

What’s in it for you?

We are proud to offer great places to work with our teams at the heart of all we do – we lead with a values led approach based on Heart, Honesty, Spirit and Team, which were written ‘by our people for our people’.

Our bespoke Eden Extra’s benefits platform offers:

  • Company Car or Car Allowance, in addition to salary
  • Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service;
  • Holiday Buy/Sell Scheme for additional 5 days per year
  • Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways and utilities.
  • Access to our wellbeing centre with Hello Fresh Recipes, fitness video’s and money management tools;
  • Cycle to Work Scheme and Electric Vehicle Lease Scheme;
  • Health plans for dental, optical, alternative health care + 24 hour GP access;
  • Discounted stays, spa treatments, golf and leisure access across EHC properties;
  • Support via our Wellbeing Strategy based on Money, Mind, Body & Heart; anything from financial wellbeing to domestic violence and family friendly policies;  we genuinely CARE about our people;
  • Access to Eden Engage – our employee portal with regular team news;
  • Grow with us via apprenticeships and bespoke leadership programmes – RISE & THRIVE;

Our culture focuses on collaboration so we regularly involve our teams in helping to shape this via:

-          An opinion that counts….regular surveys and forums that ask YOU for YOUR opinion;

-          A ‘You said, we did’ approach so that you know we’re taking your feedback seriously;

-          A commitment to Sustainability & Wellbeing with employee champions in every hotel & HQ;

We are proud to be members of the Hoteliers Charter and are committed to providing a great place to work with our teams at the heart of all we do – we lead with a values led approach based on Heart, Honesty, Spirit and Team, which were written ‘by our people for our people’.  Testament to this is our multi award wins in employee wellbeing and engagement. 

Eden Hotel Collection is a passionate advocate of providing equitable workplace’s, as such we seek to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, people living with disabilities, and any other groups that could bring diverse perspectives to EHC.

INDHP

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