Consumer Insight Specialist
6 months ago
Consumer Insight Specialist
GB, England, London
Job ID: R74603-EN Posted: May 22, 2024 Regular Full Time QVC–Thank you for your interest in joining our team Qurate Retail Group comprises six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road – all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce (“vCommerce”), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.
We are recruiting for a Consumer Insights Specialist, reporting into the UK Consumer Insights Manager, based at our Chiswick Park office, you will analyse internal and external trends to help identify opportunities, by helping key stakeholders understand what motivates customers and influences their behaviour.
Opportunity
You will play a key role in creating a customer centric culture, by delivering clear and actionable insights across the whole organization.
You will conduct primary and secondary research to gather insights about QVC UK's customer and strategic opportunities to improve customer experience, expand our digital relevance, grow our customer base and drive growth.
You will influence 'customer obsessed' decision making by integrating business insights through the relevant methods of delivery including presentations and regular reporting.
You will keep the organization up to date with marketplace and consumer trends and provide relevant updates and findings.
You will analyze data sets to synthesize and produce hypotheses to support the end users.
You will build out QVC customer personas, including creative evaluation/development & research on QVC brand and customers.
You will closely monitor market retail, platform, technology and merchandising landscapes using platforms such as Euromonitor, Stylus, Statista, Qualtrics.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively, engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewellery – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. Worldwide, QVC reaches more than 200 million homes via our 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages. In 2021, QVC International served 4.7 million customers and has more than 7,000 team members in the ., Germany, Japan, Italy, Poland and China.
Your Impact
You will communicate relevant findings through various methods of reporting such as PowerPoint, Tableau Dashboard, Excel reports, Word documents. You will present at senior meetings such as monthly town halls or other team meetings to embed knowledge and play a part in shaping a customer centric culture. You will work with other functional stakeholders to share learnings, develop relevant KPI's and build close working relationships to efficiently shape and collect marketplace data and insights. You will drive business growth through advice / consulting / insights along the customer journey and around five core functions / processes: Merchandising, TV Sales & Distribution, Customer Trends & Marketing, E-marketing & E-Commerce, and OperationsWhat You Bring
You will have understanding of databases and data mining. You will select relevant third-party resource and negotiate accordingly. Knowledge of SQL or Python You will have experience as a research analyst within a research agency or in-house role You will have experience running qualitative projects including writing briefs, recruitment, writing questionnaires, critiquing findings , building qualitative work including moderation and running face to face depth interviews.#LI-MG2 #INDCORP
#Hybrid
Share with your network
Curated Experiences. Infinite Possibilities.
Qurate Retail Group is a family of six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward
| Opens in a new window | Opens in a new window | Opens in a new window
2024 QVC, Inc. & HSN, Inc.-
Consumer Insights Strategist
2 weeks ago
London, Greater London, United Kingdom PZ Cussons Full timeJob Title: Consumer Insights StrategistEstimated salary: £70,000 - £100,000 per annumWe are PZ Cussons, a dynamic consumer goods company with a long history of delivering high-quality products that meet the needs of our customers.We are looking for a skilled Consumer Insights Strategist to join our marketing team. This role will involve developing and...
-
Consumer Insights Manager
3 weeks ago
London, Greater London, United Kingdom Perrigo Full timeJob DescriptionWe are seeking a talented Consumer Insights Manager to join our team at Perrigo, a Top 10 player in the European Consumer Self-Care market. As a key member of our OTC marketing team, you will be responsible for leading consumer research execution for selected OTC categories.With a strong background in international consumer/shopper insight...
-
Consumer Insights Director
2 weeks ago
London, Greater London, United Kingdom Phee Farrer Jones Full timePhee Farrer Jones, a leading market research agency, is seeking a Consumer Insights Director to join their team in London. This is a fantastic opportunity to take on a challenging role and drive consumer projects forward.The ideal candidate will have previous experience owning key account relationships and ensuring that the work delivered meets the highest...
-
Consumer Insights Director
6 days ago
London, Greater London, United Kingdom Harnham Full timeJob Overview:Harnham is working with a leading consumer-focused research agency, renowned for delivering cutting-edge insights across multiple sectors. As they expand, they're looking for a passionate Consumer Insights Director to lead qualitative research initiatives and shape the future of their projects.
-
Consumer Insights Strategist
1 month ago
London, Greater London, United Kingdom Burberry Limited Full timeJob Description:Role OverviewWe are seeking a seasoned Consumer and Marketing Insights Manager to join our team at Burberry Limited.This role aims to cultivate a heightened focus on insights within the Marketing team, facilitating informed decision-making and enhancing marketing strategies for the Burberry brand.Key ResponsibilitiesCollaborate with teams...
-
Consumer Insights Manager
1 month ago
London, United Kingdom Vertical Advantage Full timeOur client is a dynamic consumer insights consultancy focused on delivering world-class data and insights that empower customers. Backed by a renowned global media group in the food and drink sector, this consultancy is seeking a Senior Insight Manager with expertise in retail, food manufacturing, or agency settings.In this role, you’ll lead and manage a...
-
Consumer Insights Manager
1 month ago
London, United Kingdom Vertical Advantage Full timeOur client is a dynamic consumer insights consultancy focused on delivering world-class data and insights that empower customers. Backed by a renowned global media group in the food and drink sector, this consultancy is seeking a Senior Insight Manager with expertise in retail, food manufacturing, or agency settings.In this role, you’ll lead and manage a...
-
Economic Insight Specialist
3 weeks ago
London, Greater London, United Kingdom Which? Full time**About the RoleWe're seeking a skilled Economic Insight Specialist to join our Strategic Insight team at Which?. As an economic analyst, you'll play a key role in driving our mission to champion consumers by producing high-quality economic research that holds businesses accountable and informs policymakers.**Key ResponsibilitiesAnalyse economic data to...
-
Strategic Consumer Insights Lead
3 weeks ago
London, Greater London, United Kingdom The Kraft Heinz Company Full timeAbout the RoleWe are seeking a highly skilled Consumer Insights Lead to join our team at The Kraft Heinz Company.The successful candidate will be responsible for driving consumer-centricity and insights agenda for long-term strategy in service of local markets/zone.Key Responsibilities:Drive Consumer Centricity & Insights agenda for Long-Term Strategy in...
-
Consumer Insights Leader
3 weeks ago
London, Greater London, United Kingdom Vertical Advantage Full timeAbout the RoleWe're looking for a skilled Consumer Insights Manager to join our team at Vertical Advantage.In this role, you'll work closely with clients to develop bespoke and syndicated projects, ensuring quality outcomes and timely delivery.You'll also have the opportunity to develop in-depth analyses on food and drink trends and support London food...
-
Consumer Insights Manager
4 weeks ago
London, United Kingdom Vertical Advantage Full timeJob Description Our client is a dynamic consumer insights consultancy focused on delivering world-class data and insights that empower customers. Backed by a renowned global media group in the food and drink sector, this consultancy is seeking a Senior Insight Manager with expertise in retail, food manufacturing, or agency settings. In this role, you’ll...
-
Consumer Research
4 weeks ago
London, United Kingdom CV-Library Full timeConsumer Research & Insights Coordinator Role: Consumer Research & Insights Coordinator Industry: Global Media Specialism(s): Research, Insights, Data Analytics, Research Coordination, Brand Insights, Consumer Insights, Strategic Thinking, Insights Analysis Type: Contract, Inside IR35 Duration: 8 Months Location: London (On-Site Working) Start: ASAP /...
-
Consumer Research
2 weeks ago
London, United Kingdom CPS Group (UK) Limited Full timeConsumer Research & Insights Coordinator Role: Consumer Research & Insights Coordinator Industry: Global Media Specialism(s): Research, Insights, Data Analytics, Research Coordination, Brand Insights, Consumer Insights, Strategic Thinking, Insights Analysis Type: Contract, Inside IR35 Duration: 8 Months Location: London (On-Site Working) Start: ASAP /...
-
Consumer Insights Intern
1 month ago
London, United Kingdom SharkNinja Full timeOur purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they...
-
Consumer Research
3 weeks ago
London, United Kingdom CPS Group (UK) Ltd Full timeJob Description Consumer Research & Insights Coordinator Role: Consumer Research & Insights CoordinatorIndustry: Global MediaSpecialism(s): Research, Insights, Data Analytics, Research Coordination, Brand Insights, Consumer Insights, Strategic Thinking, Insights AnalysisType: Contract, Inside IR35Duration: 8 MonthsLocation: London (On-Site Working)Start:...
-
Strategic Consumer Insights Director
3 weeks ago
London, Greater London, United Kingdom Vertical Advantage Full timeRole OverviewAt Vertical Advantage, we're seeking a skilled Strategic Consumer Insights Director to join our team. As a senior expert in consumer insights, you'll drive strategic decision-making for our clients by distilling complex data into actionable recommendations.About the RoleThis is a senior role within our consultancy, where you'll lead high-impact...
-
Consumer Insights Manager
1 month ago
London Area, United Kingdom Vertical Advantage Full timeOur client is a dynamic consumer insights consultancy focused on delivering world-class data and insights that empower customers. Backed by a renowned global media group in the food and drink sector, this consultancy is seeking a Senior Insight Manager with expertise in retail, food manufacturing, or agency settings.In this role, you’ll lead and manage a...
-
Consumer Insights Manager
1 month ago
London Area, United Kingdom Vertical Advantage Full timeOur client is a dynamic consumer insights consultancy focused on delivering world-class data and insights that empower customers. Backed by a renowned global media group in the food and drink sector, this consultancy is seeking a Senior Insight Manager with expertise in retail, food manufacturing, or agency settings.In this role, you’ll lead and manage a...
-
Director of Consumer Insights
4 weeks ago
London Area, United Kingdom Direct Recruitment Full timeDirect RecruitmentWe're seeking a Director of Consumer Insights to join our team at an exciting advertising agency in London. This role offers a competitive salary of £65,000.About the Role:You'll lead the charge in understanding consumer behavior and developing strategies that drive growth for our clients.You'll work closely with our creative team to...
-
Strategic Consumer Insight Manager
3 weeks ago
London, Greater London, United Kingdom Perrigouk Full timePerrigouk, a top player in the European Consumer Self-Care market, is seeking an experienced Consumer Research Lead. As part of our expert function in the European OTC marketing team, you will report to the Consumer Insight Director OTC. Your key responsibilities will include leading consumer research execution for selected OTC categories, identifying and...
