Security Officer

1 month ago


Crawley, United Kingdom ABM UK Full time

Location: County Mall, Crawley RH10 1FP

Reporting to: Soft Services Manager

Shifts: 42 hours per week in average, Day shifts 4on / 4off

Rate: £13.00 per hour

ROLE OVERVIEW AND PURPOSE

This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.

This role will require flexibility and the ability to cover day shifts at County Mall Shopping Centre, Crawley.

KEY RESPONSIBILITIES

·       Monitor CCTV systems and report any suspicious activities or incidents.

·       Respond to alarms and investigate disturbances.

·       Control access points and verify identification of individuals entering the premises.

·       Conduct regular inspections to ensure security equipment is functioning properly.

·       Patrol and monitor assigned areas to prevent and detect signs of intrusion, theft, vandalism, or other illegal activities.

·       Write detailed incident reports and maintain accurate records.

·       Collaborate with local law enforcement agencies when necessary.

·       Interact with all visitors within the site, delivering first class customer focused service.

·       Assist tenant with safety procedures, shop lifting suspect, conflict management.

·       Record/log all non-conformances and emergencies with the appropriate DOB or control room operatives.

·       Deal efficiently and effectively with all emergencies ensuring the site team, client and emergency services are kept fully informed.

·       Be available to cover additional shift if requested to cover absence/annual leave.

·       Undertake any other reasonable duties as required to meet the needs of the business. 

REQUIRED SKILLS AND EXPERIENCE

·       Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard

·       One team approach

·       Take ownership of all situations to ensure tasks are completed or escalated when necessary.

·       To always stay motivated aim high and achieve

·       To respect all staff and visitors within the site

·       Front line SIA license required.

·       CCTV SIA License required.

.  

Benefits

We’re proud to offer a great range of benefits including:

  • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Mental Health support and Life Event Counseling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Access to Lifeworks, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.


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