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Transformation & Change Lead
4 months ago
Zenith is an award winning, market leader in the fleet industry with an exciting and dynamic customer portfolio. We are the UK's leading independent vehicle leasing, outsourcing and fleet management provider and have been providing the UK with intelligent vehicle solutions for over 30 years. Our people are our greatest asset, and when it comes to them our main aim is for everyone to feel valued in the same way that we value our customers.
We are currently looking for an experienced Transformation & Change Lead to join our Commercial Transformation & Change team. This is a newly created position to support the growth of the team and deliver successful change projects within the commercial vehicle division.
Key dimensions of the role
- Use project management, change management, and process improvement methodologies to facilitate successful business change
- Define detailed business requirements ranging from small-scale to strategic transformational change, supporting Group Tech & Change to develop into technical specifications where applicable
- Identify, validate, and quantify business change requirements, leading to an accept or reject decision
- Develop and execute plans based on the specific solution, ensuring business change projects and customer implementations are delivered effectively and on time
- Adopt a change management approach, ensuring project teams, stakeholders and impacted individuals are engaged throughout
- Facilitate meetings and workshops with customers and/or relevant internal stakeholders
- Manage projects through to completion ensuring plans, action logs and RAIDs are updated in line with agreed frequencies
- Facilitate and participate in divisional UAT, training and sign-off as appropriate
- Complete project close activities, reviewing the success and identifying lessons to be learned
- Support in the development of team processes, templates, and ways of working
- Provide training and support to enable other team members to successfully deliver their projects
- Represent the commercial division at Group Tech & Change prioritisation session
- Deliver successful change projects within the commercial vehicle division
- Support the effective delivery of group-wide transformational projects into the commercial vehicle division
- Onboard new customers into the Zenith commercial vehicle division
- Implement new solutions for existing commercial division customers
- Promote continuous improvement across the commercial division
You will do a great job if you
- Fully understand the purpose, scope, objectives, benefits, measures and impact of the changes that I am responsible for and involved in
- Find the balance between project management, change management and process improvement, appropriate to each change I deliver
- Ensure activities and deliverables relevant to the change are planned and executed
- Deliver against key milestones and overall project timescales
- Ensure changes are sustainable and fully adopted by the business
- Fully engage colleagues and customers, receiving great feedback on the impact I have had
- Enable other team members to achieve the same
What you will bring with you
- Considerable experience in at least one of project management, change management and process improvement methodologies. Ideally able to demonstrate some experience in all three
- Uses both logical and lateral thinking to find the best solutions
- Able to manipulate and interrogate data
- Excellent facilitation skills, with experience of running results driven workshops with senior stakeholders
- Able to deliver complex concepts in simple and understandable terms
- Excellent communication skills, with the ability to challenge and influence at all levels
- Able to work independently and use initiative
- Able to prioritise and manage competing demands
- Strong Microsoft Office skills (Teams, Excel, Word, PowerPoint, Project)
Reward
- Basic Salary from £48,000
- Company Bonus
- Company car/car allowance
- Agile working
- Onsite GP & Masseuse
- Private Medical Cover
- Life Insurance
- Gym membership discount
- Breakdown cover
- Tech Scheme
- Eye Test
- Cycle to work scheme
- Perks at Work
- 24 days annual leave & 1 day birthday leave
- Company/Team activities
- Free parking
- Onsite bistro
- Equality, Diversity & Inclusion networks
- Employee Assistance Programme
IF THIS SOUNDS LIKE THE RIGHT OPPORTUNITY FOR YOU? APPLY NOW
We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.