User Researcher

Here at EMIS, we have an exciting opportunity for a User Researcher to join us on a permanent basis, working within our innovative User Research team.

You will take a proactive approach reimagining our core products and innovating in order to create new solutions that significantly improve patient outcomes.

At EMIS, we embrace new ideas and innovative solutions and we want you to bring your knowledge and expertise to this highly valued User Research team. You will play a significant part in designing and conducting research studies to present findings on products that are shaping the next evolutionary stage in health technology.

If you want to be part of a company where you are valued and a role that allows you to see your contribution come to life improving current and future health outcomes through user researcher, then apply today

This User Researcher role is predominantly home working, however there is a requirement to visit customer sites on a monthly basis and attend quarterly collaboration meetings.

What you’ll do 

As a User Researcher at EMIS, we will be looking for you to form part of a cross-functional team to align user research activities across multiple projects. Taking a consultative approach you will utilise a variety of research methodologies from discovery to usability testing to pilot feedback, you will guide stakeholders and our product team in the right approach to address our customers questions.

We’re looking for collaborators who will promote and create a culture of user centred and evidence based approach to product and service design. As User Researcher, we would look to you to conduct effective contextual inquiry to understand how our customers utilise our software and provide recommendations to the roadmap based on this discovery.

Other key responsibilities and accountabilities will include;

Work closely with Product Designers to help embed rapid research & findings into agile teams and process. Align user research sessions and activities with product objectives and priorities. Actively engage stakeholders in user research activities.

Within this supportive User Research team, you have the opportunity to grow your UX Research skill set across a new platform of products and a range of methodologies.

Who you’ll be  

We need you to be a User Researcher with a passion for designing and conducting a range of qualitative and quantitative research methodologies across various stages of the product development cycle. You will have extensive experience working in an in-house environment to support the commitment to delivering user-centred products at EMIS.

Collaboration is essential; you will be able to demonstrate previous experience of working with internal stakeholders to deliver research activities. Working in a fast-paced role you will have the ability to work on multiple projects simultaneously.

Technical skills we are looking for you to demonstrate include;

Excellent analytical and problem-solving skills, including thematic analysis. Good presentation creation skills and delivery. Experience within the Healthcare sector is desirable.

Our Vision and Your Impact 

Our vision is to be the leading provider of innovative healthcare technology that ultimately improves people’s lives. Are you interested in becoming part of that vision? 

Working with our customers, we are leading the way in the delivery of patient centred, connected, digitally enabled health and care services. Our customers and partners are using our solutions in all health and care settings, from GP surgeries and community care to high street pharmacies, hospitals, clinics, not for profit organisations and specialist services. Ranked in the top five HealthTech organisations in the UK, we are committed to developing the next generation of healthcare technology that will truly make a difference.

ED&I 

At EMIS, we are committed to providing an inclusive, equitable culture where people feel able to bring their whole selves to work and to reach their full potential. This is a foundation stone of EMIS, anchoring the employee cycle from recruitment through to ongoing personal development and genuine, continuous two-way employee engagement, supported by our company values which determine everything we do.

EMIS is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. We will always work to accommodate individual needs during your application journey. If you require any adjustments, please advise the talent team.

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