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Bank Receptionist

3 months ago

Cambridge, United Kingdom Spire Healthcare Ltd Full time

Bank Receptionist | Cambridge | Bank | Flexible hours | £11.48 per hour |


Spire Cambridge Lea Hospital are looking for a flexible and experienced Receptionist to join their established team. The suitable candidate must be able to be flexible between the hours of 6:30 - 21:30 Monday - Friday with occasional Saturdays and Sundays 6:30am - 19:00pm


This is a on a Bank / Adhoc basis.


Duties and Responsibilities
- Welcoming, registering, including the accurate collection of credit card details and patient information.
- Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
- Compliance with NHS forms and processes.
- Processing in-patient/out-patient charges.
- Cash handling strictly within the parameters of the 'Handling Cash Policy'.
- Discharge of patients onto computer system ensuring accuracy of all information.
- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
- Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.


Who we're looking for
- A personable individual with the ability to work on own initiative as well as part of a team
- Good basic PC skills, including Word, Excel and Outlook
- Excellent customer service skills
- High degree of accuracy in administration
- Great communication skills at all levels
- Experience in a customer service environment
- Experience with information management systems
- Switchboard experience desirable


Working Hours: 06:30 - 21:30 Monday - Friday with occasional Saturdays and Sundays 6:30am - 19:00pm


Contract Type: Bank


Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance


We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.