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Inpatient Waiting List Coordinator

3 months ago

Northampton, United Kingdom Northampton General Hospital Full time

Job summary

Integrated Surgery are looking for a friendly, hardworking and enthusiastic person to join our Admissions Team as an Inpatient Waiting List Coordinator. You will be responsible for booking patient surgery dates and ensuring that all clinical activity is recorded accurately.

Main duties of the job

You will need strong organisation and communication skills and must be able to demonstrate experience of working under pressure and to tight deadlines. Excellent interpersonal skills are also required for this post, as you will be expected to communicate well with patients and all levels of staff.

There may also be a requirement for you to cover the Reception area, on limited occasions.

About us

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Job description

Job responsibilities

Assist with the effective management of patient pathways by ensuring that all necessary surgical admission appointments are arranged on time, preoperative and diagnostics tests are processed as requested and that patients receive timely treatment, thus meeting the Trust and national standards

Assist with the coordination of theatre lists to ensure effective time management and maximum theatre capacity utilisation, working with your named consultant teams

Assist the process of patient tracking and validation by ensuring the relevant databases and patient information systems are up to date

Prepare and collate statistical information as required and input to database if appropriate, in conjunction with Trust requirements

Provide general administrative services including photocopying, filing and other office routines

Ensure all correspondence and documentation is filed promptly and cross referenced whenever necessary

Deal with enquiries on behalf of the Clinical Teams, within agreed limits, and take appropriate action

Liaise with other hospital departments, GPs and other health care agencies when required

Assist and help colleagues when the need arises and provide crosscover within the team during absence

Person Specification

Knowledge and Experience

Essential

Able to work to deadlines and targets

Desirable

Experience of working within the NHS Knowledge of RTT processes or patient pathways

Skills

Essential

Ability to communicate effectively, both orally and written Ability to work accurately and flexibly Able to prioritise own work Excellent organisational skills

Education, Training and Qualifications

Essential

Educated to GCSE level or equivalent level