Team Secretary

4 weeks ago

Hastings, United Kingdom Sussex Partnership NHS Foundation Trust Full time

Job summary

An opportunity has arisen for a Team Secretary to join our admin team here at Hastings and Rother ATS, which is part of Sussex Partnership foundation Trust secondary mental health service and based at Cavendish House in the heart of Hastings with good parking and transport links.

This role will include working across various parts of our team, supporting our physical health team, our duty team and being point of contact on the phone for patients, family, carers and third parties, working closely with both admin and clinicians to provide a professional service to our patients and their family and carers

Main duties of the job

This role will include supporting our Physical Health Team in managing appointments for them and any paperwork related to their work Dealing with phones queries from a range of sources. Dealing with calls/ queries in a timely and efficient manner Supporting our Duty Team with a range of admin tasks on Tuesday and Thursday when other admin is off. To support Reception and other admin functions as needed due to annual leave or unexpected absences. To support our wider clinical team in a range of admin duties.

About us

The Trust offers the following:

NHS Pension contributions Flexible Working patterns Child care vouchers Excellent training and development opportunities NHS Discounts Employee Assistance Programme Job description

Job responsibilities

Our ideal candidate would be;

Someone that has good communication skills Able to deal with people with skill and compassion Able to carry out their duties in a timely and efficient manner Able to work on their own and prioritise their workload and have an awareness of what is happening around them.Be flexible and happy to help out across the team.

The successful candidate will work with the support of the wider admin and clinical team, with regular supervision and support.

Full training will be given

Previous applicants need not apply.

Person Specification

Qualifications

Essential

NVQ 3 or equivalent RSA 3 or equivalent experience and evidence of further practical experience or equivalent Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge & Experience

Essential

Proven experience of a range of secretarial procedures Experience of producing documents to a high standard of presentation with good accuracy Experience of maintaining office systems Experience of working as part of a team Experience of working within the NHS

Knowledge

Essential

Proven experience of working as an administrator Experiencing of generating own correspondence

Planning and Organisational skills

Essential

Ability to be able to plan workload, manage diaries, organise appointments, planning workload associated with key meeting dates Ability to work on own initiative and prioritise own workload Ability to work to deadlines and deal with conflicting demands

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