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Deputy Charge Nurse/Sister

2 months ago

Dorset, United Kingdom Dorset Clinical Commissioning Group Full time

Detailed job description

and main responsibilities

Please see the job description for the details of the main responsibilities of this role.

The role is accountable to the Patient First Improvement Manager and key relationships will be with the Director of Organisational Development, our Chief Officers and wider staff including Care Group / Corporate Directorate Leadership Teams, together with external providers.

Person specification

Qualifications

Essential criteria

Educated to degree level or equivalent Evidence of relevant continued professional development Facilitation within an Acute Hospital environment or similar healthcare setting Combination of qualification and demonstrable experience in using improvement tools, including but not limited to: Lean, FLOW, QSIR, QI Fellow

Desirable criteria

Training qualification Coaching and / or mentoring qualification Project management experience and / or qualification

Experience

Essential criteria

Experience in using improvement and lean tools and methodologies in delivering successful improvement projects and initiatives Knowledge of change management theories and their application Experience of providing training in continuous improvement to large groups of staff at varying levels of the organisation Experience in coaching and or mentoring staff in the application of improvement activity Experience of delivering training through Microsoft Teams, and using other online tools Experience of writing and presenting Board reports and designing development activities

Desirable criteria

Experience of applying continuous improvement and lean methodologies within a healthcare setting Experiencing coaching or mentoring clinical and or non-clinical professionals in the application of improvement activity

Skills

Essential criteria

Ability to deliver engaging training sets sessions to large and small groups, virtually or face to face Ability to coach teams and individuals in improvement and lean tools and methodologies to support them to deliver successful improvement projects Ability to make complex problems easy to understand Ability to make judgments involving high complex facts through interpretation and comparison of a range of options Ability to articulate a compelling vision Motivational skills to encourage collaborative working Excellent written and verbal communication Excellent facilitation skills Ability to analyse performance data to identify priorities for improvement and opportunities for collaborative working Strong IT skills to develop reports and presentations in PowerPoint, Excel, Word, Teams Ability to work closely in a collaborative team environment Ability to engage with staff to promote the rationale for change and achieve buy in by creating shared commitment Ability to persuade senior managers of the importance of the Patient First approach, and to negotiate with on motivate on project delivery High level of organisational skills to manage and run projects, timetables and implementation plans Ability to engage and involve staff and acknowledge, address and overcome resistance to change as it occurs Ability to bring together individuals who may not have worked together before, to deliver effective teamworking and achieve desired outcomes Advanced interpersonal skills to deliver highly complex, sensitive and contentious messages Ability to manage own work objectives and take decisions, and oversee the teams delivery of their objectives ability to act with minimum guidance

Knowledge

Essential criteria

Knowledge of a recognised service improvement tools and management systems Demonstrable understanding of culture change in a complex organisation Up to date knowledge of key current issues in continuous improvement both at a strategic and local level

Desirable criteria

Awareness of Patient First continuous improvement management system / methodology, lean tools and techniques