Head Housekeeper

2 months ago

Leicester, United Kingdom Holiday Inn Express Leicester Full time

JOIN US 

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

OUR HOTEL 

Located close to Leicester’s city centre and next to the King Power Stadium, Holiday Inn Express Leicester offers 110 comfortable, modern rooms with easy access to the city's attractions. The hotel features a bright breakfast area, a cosy lounge bar, and flexible meeting spaces, making it a convenient and stylish choice in the heart of Leicester. With its prime location and fresh design, Holiday Inn Express Leicester brings a welcoming, contemporary vibe to this vibrant city.

OUR BENEFITS 

You will have access to a benefits package we believe truly works for our people

  • Discounted hotel room rates for you and your friends & family
  • An additional day's holiday for your birthday 
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship 
  • 30% F&B discount at RBH hotels 
  • Refer a Friend scheme (earn £250 for each referral up to 5 referrals) 
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid 
  • Life Insurance 
  • Employee Assistance Programme 
  • Social and wellness events and activities all year round 
  • Free meals on duty saving you over £1000 per year

And much much more 

A DAY IN THE LIFE OF A HOUSEKEEPER AT OUR HOTEL

What you'll be doing...

Responsible for Keeping guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.Ensure team clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready.Ensure team change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.Ensure team replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.Report any maintenance issues or missing items promptly to keep rooms in top shape.Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.Ensure Housekeeping meet hotel Budget and KPI targets


WHAT WE NEED FROM YOU

A keen eye for detail and a commitment to high cleanliness standards.A positive, can-do attitude, with a passion for creating a welcoming environment.Strong communication skills to coordinate with other team members and respond to guest needs.The ability to work efficiently, staying organised and focused during busy shifts.A team player who’s flexible and willing to help wherever needed to keep things running smoothly.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .


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