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Trainee Service Administrator

2 months ago

Glasgow, United Kingdom Sytner Group Full time

About the role
 
Porsche Centre Glasgow is looking to recruit a Trainee Service Administrator to join their fantastic and busy Aftersales Department.
 
This role is a critical part of the running of a successful Service Department, you will support the Service Management Team, the Service Advisors, Warranty Administrator and help support the internal Sales process.
 
Working as a Porsche Trainee Administrator you duties will include preparing the paperwork for our retail Customers arriving and working closely with our Sales Team to ensure the preparation of our used vehicles is flawless. You will also help and support our Warranty administrator in all aspects of our Porsche warranty process.
As a Porsche Trainee Administrator you will receive internal training in all aspects of our Aftersales operation. This will include creating job cards, filing, internal and external invoicing and helping with incoming telephone enquiries.
 
Porsche Trainee Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
 

About you
 
Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous.
 
We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment.
 
To be successful in this role you will be extremely organised, have high attention to detail and be a great team player.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

Enhanced Holiday Entitlement – days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.