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Sales Operations Specialist

7 months ago

London, United Kingdom nCino, Inc. Full time

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

nCino’s Sales Operations and Analytics Specialist works in tandem with a cross-functional group – Direct Sales, Marketing, Sales Enablement, Finance and IT – to optimize our sales process, provide critical business intelligence and reporting and maintain sales-related aspects of our existing environment. As an integral part of the nCino sales engine, your efforts will maximize benefits of prospecting efforts, maintain the environment’s data integrity and provide leadership with accurate reporting around efficacy of marketing and sales efforts.

Sales Operations Specialist responsibilities:

Collaborate with key members of the nCino team (finance, legal, IT) during the sales process to maintain speed and consistency throughout the processMaintain training materials for new hires regarding the internal Salesforce environment and sales processSupport direct sales reps during contracting process while handling new business, renewals, and existing customer amendmentsIdentify opportunities to streamline and improve the sales process to improve customer experiencePartner with company leadership, sales leadership and sales reps to track and analyze sales and marketing key performance indicators and metricsCreate, maintain and optimize sales and business development dashboards and reports to track progress toward company goalsAssist in optimizing sales-specific functionality within nCino’s internal environmentContribute and/or lead internal data cleansing efforts with external sources that provide updated data regarding prospects and nCino’s target marketLoad and export data via the Apex Data Loader and other toolsPerform detailed analysis of sales process and facilitate easier functional usage of internal SFDC environmentLead training webinars for internal nCino team members regarding use of the environment

Qualifications

Bachelor’s degree with 2 years professional experience working in operations, sales, finance, contracts or related fieldsStrong research, analytical and creative problem-solving skillsSalesforce Administration or Implementation experienceAbility and desire to learn administration and to attain certifications within 90 days of role commencementDegree concentrating in Computer Science and Data management skills, including advanced Excel and SOQLKnowledge of Sales Key Performance Indicators CertificationHighly professional with strong communication skills