Endpoint Engineer

Found in: Talent UK C2 - 2 weeks ago

London, United Kingdom United Talent Agency Full time

UTA seeks an Endpoint Engineer who will provide IT support in a heterogeneous environment (Windows and Mac) with a high focus on deployment, security, user management, and automation. You will be responsible for co-managing both Intune Autopilot and Jamf images for deployment in a fast-growing environment. This Tier 3 role will also provide administration support for core business applications, including but not limited: to Windows OS, MacOS, Office 365, Box, Slack, ServiceNow, and Zoom Room VC systems.


What You Will Do

Define and document best practices and support proceduresProvide occasional after-hours support for Tier 3 related emergencies as well occasional weekend maintenance actions when neededProvide Tier 3 support as the last tier of escalationAbility to monitor, maintain, and complete New Hire Onboarding and Employee Separation requestsMaintain asset inventory and configuration documentationAbility to accept direction and developmental guidance from supervisorAbility to work overtime/extended hours as requiredAbility to work with individuals at all levels.

What You Will Need

Experience in IT Desktop administration/engineering supporting 500 or more users5+ years of relevant experience working in a similar role supporting IT SystemsBachelor’s degree in related field, or equivalent experienceMicrosoft Cloud Platform (Azure, Office 365, Azure AD Premium)Advanced knowledge of desktop Operating Systems (Windows 10 and macOS)Advanced knowledge of Jamf enterprise management software for the Apple platformAdvanced knowledge of Microsoft Intune managementGroup Policy design and configurationActive Directory/LDAP user and group administrationExtensive experience in using SCCM / Intune Azure / Jamf to centrally manage desktops systems for software deployments and patch management.Extensive experience with Microsoft Active Directory (AD & Azure AD Premium)Advanced knowledge of desktop operating systems (Windows 10 & MacOS)Advanced working knowledge of ServiceDesk ticket management systemsAdvanced PowerShell, Bash, and Python scripting experience for imaging and other administration tasksExperience with Windows group policy – scripting, monitoring & reportingExperience providing expert level Tier 3 support while mentoring less experienced techniciansExperience with Avaya IP Office VOIP and Zoom Phone system management and interfacesKnowledgeable in cyber security threats and prevention strategiesExperience building and maintaining asset inventoryCreates, updates and maintains documentation and standard operating proceduresStrong analytical, leadership, problem solving, organizational, and planning skills.Uses sound judgment when making decisions and dealing with others

What You Will Get

The unique and exciting opportunity to work at one of the leading global entertainment companiesAccess to the tools, leadership, and resources you will need to create and drive a center of excellenceThe opportunity to do the best work of your careerWork in an inclusive and diverse company cultureCompetitive benefits and programs to support your well-beingExperience working in a collaborative environment with room to grow

About UTA

UTA unites ideas, opportunities, and talent. The company represents some of the world's most iconic, barrier-breaking artists, creators and changemakers — from actors, athletes and musicians to writers, gamers, and digital influencers. One of the most influential companies in global entertainment, UTA's business spans talent representation, content production, as well as strategic advisory and marketing work with some of the world's biggest brands. Affiliated companies include Digital Brand Architects, KLUTCH Sports Group, Curtis Brown Group, and MediaLink. UTA is headquartered in Los Angeles with offices in Atlanta, Chicago, Nashville, New York, and London.

For more information:

Many of our colleagues spend their careers here. It’s one of the reasons UTA is among the entertainment industry’s best places to work.

At UTA, the belief in the client relationship is paramount – marked by respect, a sense of stewardship, and a commitment to an artist’s entire creative life. Our commitment to every employee is the same. UTA seeks innovators and entrepreneurs. The talented, the creative, the thoughtful. And the passionate, who share our love for the work all of us are privileged to do.

We encourage applications from all people with relevant experience and skills and are determined to ensure that no person receives less favourable treatment because of age, sexual orientation, gender identity, marital status, nationality race, ethnicity, religion or belief, disability, or caring responsibilities. If you require us to make any adjustments throughout the interview process to meet your needs, please let us know.

#LI-CB1

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