Front of House Manager

3 months ago

Newbury, United Kingdom Blue Arrow Full time

Job Title: Front of House Manager
Salary: £30k-35k (dependent of experience)
Location: Newbury
Location type: Pub
Hours - 5/7 days (full time)
Candidates will ideally drive due to slight remote location of this pub.

An 18th Century Gastro pub in Newbury is seeking a dedicated Front of House Manager to enhance their team. The ideal candidate will possess a passion for hospitality and a commitment to providing exceptional customer service. Experience in the hospitality industry and strong leadership skills are essential for this role. The successful applicant will play a crucial role in upholding the pub's reputation by fostering a warm and welcoming atmosphere for all guests.

What you will bring:
* Previous Restaurant/ pub experience
* Ability to manage a team of mainly part time employees.
* Lead the team front the front.
* Be able to upsell products to clients and train the team to be able to as well.
* Understanding of health and safety such as cross contaminations, allergens etc and be able train the team on these matters
* Come with a forward thinking mindset and have idea on how to improve guest experience
* Ability to adapt to a wide range of situations
* Have great customer service being able to deal with complaints and questions in a professional manor.

Benefits include:
* Meal of shifts
* Discount at the site
* Ability to grow ideas
* Live in accommodation available

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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