Uk - Receptionist/front of House

7 months ago

Newbury, United Kingdom Flexim Group SA Full time

**Role Purpose**

We are looking for a receptionist to be responsible for providing an excellent front of house, administration service at our client’s office. The role is office-based with our client, and you will work closely with our Facilities Manager, and Front of House team. Our client’s office experiences a mixture of external visitors, contractors and field staff along with a moderate level of incoming calls.

**Main Responsibilities**
- Provide a professional Front of House service for visitors both external and internal.
- Meet and greet clients.
- Ensure the Front of House area is well presented to a high standard at all times.
- Book and organise meeting rooms on behalf of colleagues.
- Arrange couriers.
- Arrange Taxis.
- Answer, screen and forward phone calls.
- Sort post.
- Set up and distribute Visitor and Contractor security passes.
- Provide general administrative support required, including but not exclusive to: collating/formatting information, binding, couriering, filing, faxing, photocopying, scanning, and answering telephone calls.
- Process expense claims in a timely manner as well as raise requisitions for invoices.
- Provide administrative cover for other PAs, Administrators and Front of House staff as required.
- Stationary, coffee supplies and business cards ordering.
- Any other duties as required of the role.

**Knowledge & Experience**
- Experience providing administrative support to a large team in a professional environment.
- Enjoy working in a pressured environment where tight deadlines are a regular occurrence.
- A willingness to demonstrate initiative and progress current skillset.
- Must have excellent communication and organisational skills.
- Be able to prioritise effectively and proactively use their own initiative.
- Proficient knowledge of Outlook and formatting of Word documents is required, as well as basic Excel and Powerpoint skills.

**Key Competencies**
- Highly motivated
- Strong work ethic with a “can do attitude”
- Excellent attention to detail
- Good time management skills
- Build and maintain relationships
- Adaptability
- Good communication skills (both oral and written)
- Pro-active
- Customer orientation

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