Services Administrator

4 weeks ago

Glasgow, United Kingdom Blue Arrow Full time

Blue Arrow are looking for an administrator to join one of our Public Sector clients. You will be a part of a fast-paced environment, helping the team with any administrative task as required.
This is a temporary assignment for 21 weeks to start at 35hrs per week and it is fully remote. Pay rate to be confirmed (dependant on experience). The start date is the 7th of May 2024.

Duties and Responsibilities:
Assist with the development and delivery of procedures for use in relation to the effective operation of HR and OD Systems including the following responsibilities:
* Configure and maintain usage of relevant modules, setting up and maintaining configuration parameters and user access rights
* Using systems analysis and programming techniques to support the maintenance and enhancement of HR and OD systems
* Coordinate and Liaise with relevant staff to test new releases of software, and manage the availability of the test system to meet requirements for training and testing
* Assist with the set-up of integration requirements and testing for integration with HR & OD Systems as required
* Ensure all interfaces to other systems operate with integrity on a day-to-day basis, reconciling as required between the systems
* Resolve faults if possible and refer any that cannot be resolved to the suppliers and/or the Council's IT Service Desk as appropriate
* Develop specifications for HR & OD Systems functionality for development by other suppliers as appropriate
* Participate in meetings with other users of HR & OD Systems
* Participate in internal and external working groups as appropriate
Assist Programme Manager (Systems Development) with the development of HR and OD systems by:
* Acting as project assistant for change projects involving HR and OD systems
* Developing and implementing communications plans to support change projects
* Develop and implement testing programmes to support systems development projects
* Delivering and developing training and guidance materials to support change projects in relation to systems development
* Co-ordinate training delivery from consultants and develop skills to subsequently train directly and to train staff to act as trainers on HR & OD Systems, training both in procedures and in system usage
* Act as a first point of contact for all internal users and develop systems to communicate with users in an effective manner
* Assist users with the development of reports
* Work with the Senior Admin Officer/ Admin Officers to develop reporting and regular management information in a user-friendly format supporting the development and maintenance of catalogues for reporting
Tina Piliciauskaite
Blue Arrow Glasgow

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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