Hospitality Host

2 weeks ago

Manchester, United Kingdom Jobs for Humanity Full time
Job Description

Booking.com Transport Ltd is part of the Trips Business Unit at Booking.com. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners, and people, we make it easier for everyone to experience the world. 

The Trips business unit will bridge the Booking.com of today with the Booking.com of tomorrow, leading the evolution from a single-product company to a multi-product offering company with an unprecedented, personalised travel experience at the heart of its success. 

Job Summary 

The Hospitality Host will work together in a small team to make sure Booking employees, visitors, vendors, new hires and candidates for job interviews are warmly welcomed and supported in the reception- and service area of our Manchester Headquarters.

They will have overall responsibility for providing a perfect welcome to Booking guests and providing them with a real Booking.com experience: a friendly, high level, personal, inclusive, responsive and supportive ‘wow’ experience to remember. 

They will need to be proficient at hospitality, and willing to go that extra mile for a high level of service. They will play an important role in people’s first impression of  Booking.com and know how to make a difference.

The Hospitality Host  will be responsible for:

  • Have an open and responsive approach to answering questions and handling remarks, complaints and/or demands from all guests and employees
  • Act as a central point of contact in the reception or service area, during events this could also be in another area such as the auditorium
  • Make all our guests (visitors and colleagues) feel welcome, demonstrating a proactive approach by welcoming and guiding guests when needed
  • Assist visitors in the entrance area with checking in to the building
  • Think and act from the perspective of the guests, providing a friendly and helpful service
  • Take ownership of any questions or issues to resolve these in a pro-active and customer focussed manner
  • Register incoming reports, questions and complaints and inform the Office Management Team
  • Proactively monitor behavior of visitors and employees, ensuring close communication with security
  • Coordinate issuing access badges
  • Support in administrative tasks, including managing mail
  • Perform other tasks in consultation with manager
  • Identify opportunities to improve the office experience and report them as appropriate
  • Provide support to the Office Management team when needed and show ownership while performing daily task

As Hospitality Host you will have:

  • 1-3 years experience in a Front of House role, within hospitality is desirable
  • Basic computer experience with Google/Windows applications
  • Excellent English communication skills both spoken and written
  • Excellent customer service skills
  • Representative and hospitable
  • Social with considerate behavior towards guests
  • Communicative and outgoing
  • Resilient when dealing with questions
  • issues or complaints, demonstrating patience and maintaining composure
  • High level of independence
  • Teamplayer
  • Solution oriented
  • Attention to detail
  • Flexible (also in working hours) 

 

Pre-Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.


Array

  • Hospitality Host

    5 days ago

    Manchester, United Kingdom Booking.com Full time

    Job Description Booking.com Transport Ltd is part of the Trips Business Unit at Booking.com. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The...

  • Check-in Host/greeter

    4 weeks ago

    Manchester, United Kingdom My Property Host Full time

    My Property Host are a leading UK short-let property management company. We are looking for personable and reliable check-in hosts to join our ever-expanding team conducting guest check-ins in our Manchester properties. You set your own availability and we assign check-ins to you. Other ad-hoc tasks are also required on occasion. Check-ins and ad-hoc work...

  • Hospitality Host

    5 days ago

    Manchester, United Kingdom Booking Full time

    Job Description Transport Ltd is part of the Trips Business Unit at Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food...

  • Hospitality Host

    2 weeks ago

    Manchester, United Kingdom Booking.com Full time

    Booking.com Transport Ltd is part of the Trips Business Unit at Booking.com. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And...

  • Hospitality Host/hostess

    1 month ago

    Manchester, United Kingdom Samsic UK Full time

    Samsic UK are looking for a Hospitality Host to join our team in Manchester Monday to Friday 37.5 hours per week. **Job summary**: - and service area of our Global Headquarters in Manchester **Key responsibilities**: - Have an open and responsive approach to answering questions and handling remarks, complaints and/or demands from all guests and...

  • Restaurant Host

    1 month ago

    Manchester, United Kingdom Embankment Kitchen Full time

    A neighbourhood restaurant in Manchester is on the lookout for the best in hospitality to join our team. We have an opportunity for a confident and outgoing restaurant host, passionate about customer service, Our hosts are responsible for taking reservations and assisting with promotion and development of the business. Starting with a warm and friendly...

  • Restaurant Host

    4 weeks ago

    Manchester, United Kingdom Embankment Kitchen Full time

    A neighbourhood restaurant in Manchester is on the lookout for the best in hospitality to join our team. We have an opportunity for a confident and outgoing restaurant host, passionate about customer service, Our hosts are responsible for taking reservations and assisting with promotion and development of the business. Starting with a warm and friendly...

  • Restaurant Host

    1 month ago

    Manchester, United Kingdom Embankment Kitchen Full time

    A neighbourhood restaurant in Manchester is on the lookout for the best in hospitality to join our team. We have an opportunity for a confident and outgoing restaurant host, passionate about customer service, Our hosts are responsible for taking reservations and assisting with promotion and development of the business. Starting with a warm and friendly...

  • Restaurant Host

    4 weeks ago

    Manchester, United Kingdom Embankment Kitchen Full time

    A neighbourhood restaurant in Manchester is on the lookout for the best in hospitality to join our team. We have an opportunity for a confident and outgoing restaurant host, passionate about customer service, Our hosts are responsible for taking reservations and assisting with promotion and development of the business. Starting with a warm and friendly...

  • Breakfast Host/hostess

    1 month ago

    Manchester, United Kingdom Embankment Kitchen Full time

    A neighbourhood restaurant in Manchester is on the lookout for the best in hospitality to join our team. We have an opportunity for a confident and outgoing restaurant host, passionate about customer service, Our hosts are responsible for taking reservations and assisting with promotion and development of the business. Starting with a warm and friendly...

  • Front of House Host

    1 month ago

    Manchester, United Kingdom Ginger Recruitment Full time

    Front of House Host Manchester £25,000 We are looking for a passionate and enthusiastic Front of House Host to join an established restaurant team within the heart of Manchester. The restaurant has a warm, inviting atmosphere, sleek décor, and comfortable seating making it perfect for romantic dates, business lunches, or special occasions. This Front of...

  • Food and Beverage Hospitality Host

    2 weeks ago

    Salford, Greater Manchester, United Kingdom Grosvenor Casinos Limited Full time

    Job Description Grosvenor Casino, Salford -M5 4SW As an Electronic Gaming Host you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in...

  • Community Host

    1 month ago

    Manchester, United Kingdom Native Residential Full time

    **Job Specification** Job Title: Community Host **About Native Residential**: Our team is our greatest strength. Join Native Residential, and you’ll work alongside the best and the brightest in property, hospitality, technology and marketing - in an environment where your talents are valued, nurtured and developed. Our purpose is to create sustainable...

  • Breakfast Host/hostess

    1 month ago

    Manchester, United Kingdom WGC Full time

    We are looking for a friendly and attentive host / attendant to join our team. The breakfast attendant responsibilities include setting up and clearing down after meal service ensuring that the buffet remains fully stocked at all times. Communicating with the guests as needed. Breakfast service times Starting at 6.00am - 10.30am (Saturday and Sunday to...

  • Food & Beverage Host

    1 month ago

    Manchester, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Food & Beverage Host

    4 weeks ago

    Manchester, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Temporary Food

    1 month ago

    Manchester, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Christmas Temp

    1 month ago

    Manchester, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Host - Immediate Start

    1 month ago

    Bury, Greater Manchester, United Kingdom LSH Auto - Mercedes Benz Full time

    We have an amazing opportunity for a Showroom Host to join our dealership in Whitefield. Colleague Referral Scheme (£500 - £1000) A range of Mercedes Benz training and leadership programmes Colleague Car Purchase Scheme Eye care Vouchers Life Assurance (4 x annual salary) 31 days holiday (including bank holidays), rising to 38 days with length of...

  • Electronic Gaming Host

    4 weeks ago

    Manchester, United Kingdom The Rank Group Full time

    **Company Description** Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experiencethey will want to return for. Our casinos are an exciting and rewarding place to...