Head of Professional and Clinical Services

4 weeks ago


Cardiff, United Kingdom NHS Wales Shared Services Partnership Full time

Job summary

An exciting opportunity has arisen for an experienced senior manager to lead, shape and influence our people centred Professional and Clinical team within the Primary Care will strategically lead the Professional and Clinical Service team in managing the ongoing delivery and transformational development, influenced by NHS Wales Health Boards, Primary Care Contractors and Welsh GovernmentTo successfully fill this role, we are seeking an experienced senior manager with a proven track record of delivering modernisation and transformation projects across complex environments. You will have the gravitas and energy to advise and influence colleagues and stakeholders at the highest levels within the NHS in Wales, Welsh Government and other organisations. Most importantly you will have an appetite to steer and lead the team through exciting times as our services continue to grow. As a key member of the Primary Care Services Senior Management Team, we are looking for candidates who have experience of working in complex, system-wide and politically sensitive environments and can demonstrate an inspiring and inclusive leadership you believe you can make a difference and truly deliver value for Wales, then we would love to hear from you.

Main duties of the job

To play an integral role as part of the Primary Care Services senior management team in setting and delivering the strategic agenda for the division. This will be intrinsically linked to the delivery of the overall Shared Services vision in becoming a world class organisation.

Specifically this role will develop and implement the modernisation agenda for PCS in terms of providing a robust and standardised environment to enable staff to succeed inside the organisation and be the prime link between PCS and its external customer and stakeholder communities.

To engage directly and forge robust professional relationships with stakeholders and ensure that all forms of communication is of high quality that continually enables a proactive approach in regard to service improvement.

About us

We have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do. We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. Innovation is built into everything that we do. We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values. We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate 'This is Our NWSSP' our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks. We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Person Specification

Qualifications

Essential

Educated to Masters Degree (or equivalent level of experience of working at a senior level in specialist area) Extensive knowledge and expertise in a number of specialist areas, acquired through post graduate diploma or equivalent experience or training. Specialist knowledge over multi disciplines and functions acquired over a significant period of time. Working knowledge of multiple NHS Wales stakeholder professional groups and experience in delivering the operational performance, information systems and service development requirements demanded.

Desirable

Qualified to MSP or PRINCE2 Practitioner Level

Experience

Essential

Extensive experience across the variety of general management disciplines. Substantial senior management experience and working knowledge across a number of Primary Care regulatory systems within NHS Wales In depth experience of financial management systems and associated budgetary control. Transformational experience in an organisational development role.

Skills

Essential

Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations. High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and assess options drawing appropriate conclusions. High level critical thinking skills.

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