Batch Job Administrator
1 month ago
Role Overview:
Are you passionate about digital media, entertainment, and software services? Do you like big challenges and working within a highly motivated team environment? Keen with respect to Observability and Reliability? Candidates for the Batch Job Administrator role in our AIOps group will be responsible for the smooth operation, continuous service improvement and day to day running of the job scheduling toolset. Other key responsibilities include:
- Administration of current BMC Control-M job scheduling toolset.
- Job and agent management, configuration and reporting out on success/failure.
- Job creation based upon business requests and requirements.
- Creation of workflows to remove the need for manual scripting.
- Utilisation of Workflow Insights to ensure SLAs are met.
- Identification of workflow orchestration opportunities.
- Incident investigation and resolution - working with incident management, problem investigation and application support teams when required.
Qualifications
Requirements:
Technology Expertise and Ownership
- Extensive expertise and operational support experience with batch scheduling systems either in an on-prem or SAAS service.
- Expertise with Agile DevOps methodologies, process & associated software (ServiceNow Agile, Jira).
- Expertise and troubleshooting skills for large-scale distributed computing systems and software.
- Working knowledge of/with OS management and features (Windows, Linux distributions).
- Knowledge of public cloud service offerings (AWS, Azure, Google).
- Familiarity with network technology concepts (TCP/IP, UDP, IPV4, IPV6, DNS, SSL, Firewalls, F5 LTM).
- Familiarity with general cybersecurity best practices, close collaboration with Cyber Security team.
Collaboration and Technical Communication Requirements
- Excellent written and verbal communication and presentation skills for both technical and non-technical audiences.
- Ability to collaborate enthusiastically with DevOps teams, customers, and peers across our organisation.
- Ability to identify patterns and trends with monitoring and alerting.
- Demonstrate a tolerance for stress and provide a supportive attitude for all colleagues.
Preferred Qualifications:
- Proven experience of working in a multi time zone environment.
- Analytical mindset with a desire to improve offered service.
- Previous media industry environment an advantage.
- ITSM qualifications an advantage.
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.
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