L1 Insider Threat Manager

1 month ago


Reigate, United Kingdom WTW Full time

We are seeking passionate people to grow the Cyber Security team within WTW and provide an excellent service and trusted expertise to all parts of our business. We have an exciting opening for a skilled and experienced L1 Insider Threat Analyst. 

As part of the Cyber Defence department, this role will be accountable for the L1 Insider Threat analyst team. Reporting to the Global Head of Insider Threat, this role is suited to someone who has experience managing an Insider Threat or Data Loss Prevention triage team. The L1 team serves as the first line of defence against insider threats, promptly identifying and responding to potential risks to the organisation.

The Role:

As the L1 Insider Threat Manager, the primary responsibilities will be:

Accountable for the efficient, effective and consistent triage and escalation of Insider Threat and DLP alerts across the various egress channels in both on premise and cloud environments. Supervise a team of L1 Insider Threat Analysts including assigning tasks, monitoring progress as well as conducting performance reviews and regular 1-2-1s. Maintain the quality and accuracy of alert triage activities by conducting Quality Assurance activities. Oversee the escalation process for alerts that require further investigation or response beyond the capabilities of the L1 team. Produce and present triage reporting to other Cyber Defence stakeholders. Interface with colleagues in the strategic design process to translate security and business requirements to improve the efficiency of daily tasks, monitoring, and processes with innovative ideas. Ensure that operational documentation is developed, improved, and updated regularly in accordance with company standards. Drive continuous improvement initiatives in the team to improve processes. Coach, mentor and train the L1 Insider Threat Analysts to ensure they have the necessary skills and knowledge to effectively triage alerts. Work closely with the Insider Threat Engineering team on the fine tuning of rules across the detection tools. Drive continuous improvement within the L1 function. Help drive projects and initiatives that enhance data protection policies and standards.

Secondary responsibilities:

Other relevant tasks as designated by the Global Head of Insider Threat.

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