Duty Manager

2 weeks ago


Birmingham, United Kingdom SSP Group Full time

Duty Manager at our Premium Bar,  Birmingham Airport - NEW OPENING

Please note, the planned start date for this role is in the middle of December.

Pay Rate: £12.63 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.13 per hour.

We offer additional service charge.  

Shift pattern: Full Time (40 hours), scheduled between 3:00 am and 10 pm, including weekends.  

Successful candidates will be required to provide references for the  last 5 years and undergo a Criminal Record Check  in line with Airport Security Regulations.  Due to some responsibilities within the Duty Manager role,  applicants will need to be 18 years of age or over  to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol. 

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

Join our dynamic team as a Duty Manager Lead by example in a fast-paced environment, driving excellence in customer service. We're seeking a motivated leader with a passion for fostering success. If you thrive in a challenging yet rewarding atmosphere, this role is your next step towards career fulfilment 

WHY JOIN SSP AS A DUTY MANAGER?  

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits: 

Free meal whilst on shift Employee Discounts:  Enjoy up to a 50% discount on various SSP brands and franchises across the UK.  Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply) Continuous Growth : Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme  < App: from shopping discounts , GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones  Health and Wellbeing Support:  Retail Trust, flexible working, comprehensive family-friendly leave Culture:  We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.  Activities : Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition  Financial Support:  Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more 

AS A DUTY MANAGER YOU’LL:

Have at  least 1 year experience  working as a supervisor in hospitality or retail role Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service. Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation. Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations. Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation. Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.


  • Duty Manager

    6 months ago


    Birmingham, United Kingdom Arena Racing Company Full time

    We are looking for a passionate and knowledgeable Duty Manager to join our team at Perry Barr Greyhound Stadium. What is ARC? We embrace diversity We develop our people We care for our visitors We think about our impact We are proud of our sport Work Perks of being a Duty Manager... Annual passes to attend any of our 21 venues Discounted food &...

  • Duty Manager

    4 weeks ago


    Birmingham, United Kingdom Everyman Cinema Group Full time

    DUTY MANAGER, EVERYMAN BIRMINGHAM I’M GONNA MAKE YOU AN OFFER YOU CAN’T REFUSE.Lights. Camera. ACTION! Do you want to be part of the revolution that’s redefining cinema?We’re opening up auditions for Duty Managers to help us deliver the consistent high-quality experience that Everyman has become famous for.This is a fantastic opportunity that allows...

  • Duty Manager

    4 weeks ago


    Birmingham, United Kingdom Everyman Cinema Group Full time

    DUTY MANAGER, EVERYMAN BIRMINGHAM I’M GONNA MAKE YOU AN OFFER YOU CAN’T REFUSE.Lights. Camera. ACTION! Do you want to be part of the revolution that’s redefining cinema?We’re opening up auditions for Duty Managers to help us deliver the consistent high-quality experience that Everyman has become famous for.This is a fantastic opportunity that allows...

  • Duty Manager

    4 months ago


    Birmingham, United Kingdom Miller & Carter Full time

    No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!  As Duty Manager at Miller and Carter Resorts World, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business,...


  • Birmingham, Birmingham, United Kingdom World Duty Free Full time

    Work with World Duty Free at Birmingham AirportThe estimated salary for this role is $61,537.50 to $77,075.00 per year.About the Job:This role assists in overseeing a kitchen with complex operations and managing food production processes. The ideal candidate will participate in food preparation, supervise kitchen staff, and perform other responsibilities as...

  • Duty Manager

    4 weeks ago


    Birmingham, United Kingdom Serco Leisure Full time

    Job description: Location: Fox Hollies Leisure Centre, B27 7NSWorking Hours: 40 per week - early/late shifts including every other weekendSalary: Upto £30,284.65  Serco manage the recruitment process on behalf of Birmingham Community Leisure Trust and manage their employees in the delivery of leisure services. Birmingham Community Leisure Trust...

  • Duty Manager

    4 weeks ago


    Birmingham, United Kingdom Serco Leisure Full time

    Job description: Location: Fox Hollies Leisure Centre, B27 7NSWorking Hours: 40 per week - early/late shifts including every other weekendSalary: Upto £30,284.65  Serco manage the recruitment process on behalf of Birmingham Community Leisure Trust and manage their employees in the delivery of leisure services. Birmingham Community Leisure Trust...

  • Duty Manager Lead

    3 weeks ago


    Birmingham, Birmingham, United Kingdom SSP Full time

    Role OverviewWe are seeking a dynamic Duty Manager to join our team at SSP. As a Duty Manager, you will be responsible for creating a clean and welcoming atmosphere that surpasses customer expectations. You will guide and support your colleagues, maintaining a safe working and dining environment, and be the go-to person for day-to-day queries.Key...

  • Duty Manager

    3 months ago


    Birmingham, United Kingdom SSP Full time

    Job description: Duty Manager/Team Leader at Starbucks, Birmingham International Airport Pay rate £13.17 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.67 per hour! Shift Pattern: Scheduled between 2 am and 11 pm, including weekends. Minimum of 35...

  • Duty Manager

    3 months ago


    Birmingham, United Kingdom SSP Full time

    Job description: Duty Manager/Team Leader at Starbucks, Birmingham International Airport Pay rate £13.17 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.67 per hour! Shift Pattern: Scheduled between 2 am and 11 pm, including weekends. Minimum of 35...

  • Duty Manager

    1 month ago


    Birmingham, West Midlands, United Kingdom SSP Careers Full time

    Duty Manager / Team Leader at Starbucks - Birmingham Coach Station, B5 6DQ. Pay Rate: £12.22 per hour. Shift Pattern: Full-time, scheduled between 6am and 9pm including weekends. Due to some responsibilities within the Duty Manager (Team Leader) role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and...

  • Duty Manager

    1 month ago


    Birmingham, United Kingdom SSP Group Full time

    Duty Manager / Team Leader at Starbucks - Birmingham Coach Station, B5 6DQ. Pay Rate: £12.22 per hour. Shift Pattern: Full-time, scheduled between 6am and 9pm including weekends. Due to some responsibilities within the Duty Manager (Team Leader) role,  applicants will need to be 18 years of age or over  to perform certain tasks or work on...

  • Duty Manager Lead

    4 weeks ago


    Birmingham, Birmingham, United Kingdom SSP Full time

    About the RoleThe Duty Manager will be responsible for creating a welcoming atmosphere that exceeds customer expectations in a high-volume environment. In this role, you will guide and support your colleagues, ensuring a safe working and dining environment.Key ResponsibilitiesCoordinate team efforts to achieve operational excellenceFocus on operational...

  • Adults' Duty Manager

    3 weeks ago


    Birmingham, Birmingham, United Kingdom Premier Inn Limited Full time

    We're seeking a Duty Manager at our Jersey St Helier (Bath Street) Premier Inn location, working 38 hours a week with a competitive hourly rate of up to £15.60.Premier Inn Benefits:Enjoy up to 60% off Premier Inn rooms.Take 25% off meals in all Whitbread Restaurants.What You'll Get:Pension and saving schemes.Discounts on shops, utility bills, travel, cinema...


  • Birmingham, Birmingham, United Kingdom World Duty Free Full time

    Birmingham Airport F&B: A World Duty Free LocationWe are seeking an experienced Sous Chef to join our team at Birmingham Airport F&B, with an estimated annual salary range of $64,419.00 to $81,450.00.About the Position:This role involves assisting in overseeing kitchen operations, managing food production processes, and supervising kitchen staff. The...

  • Duty Manager

    2 months ago


    Birmingham, United Kingdom Ankor Pilates Full time

    Ankor Pilates, founded in 2017 in South East London, specializes in low back pain. With 3 locations, it serves over 150 members and has a team of 12 teachers.Ankor Pilates was founded by Zoe Fairlamb, who suffered from chronic lower back pain for a decade following a severe horse riding accident. She made it her mission to help others suffering in pain. Over...


  • Birmingham, Birmingham, United Kingdom World Duty Free Full time

    A Career Opportunity with World Duty FreeWe offer an exciting opportunity for a Sous Chef to join our team at Birmingham Airport F&B, with an estimated annual salary range of $58,425.00 to $73,050.00.About the Role:The successful candidate will assist in overseeing kitchen operations, managing food production processes, and supervising kitchen staff. This...

  • Duty Manager

    4 weeks ago


    Birmingham, Birmingham, United Kingdom SSP Group Full time

    About the Duty Manager RoleAt SSP Group, we're seeking a talented Duty Manager to join our team. As a Duty Manager, you'll play a key role in creating a clean, welcoming atmosphere that exceeds customer expectations.Key Responsibilities:Take charge of creating a positive customer experience, consistently aiming to improve serviceGuide and support colleagues,...

  • Lead Duty Manager

    4 weeks ago


    Birmingham, United Kingdom SSP Careers Full time

    Ambitious Duty Manager OpportunityWe are seeking an exceptional Duty Manager to join our dynamic team at SSP Careers. As a key member of our operations team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our units.About the Role:The successful candidate will have at least 1 year of experience...

  • Warehouse Team Member

    6 months ago


    Birmingham, United Kingdom World Duty Free Full time

    Location: Birmingham Bond Position: Full Time **Salary**: Competitive Hourly Rate Benefits: Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, cash back health plan (dental, optical, medical, health and fitness discounts) **Warehouse Assistant | Warehouse Team...