Regional Investigation and Continuous Improvement Officer

1 month ago


Kendal, United Kingdom Elysium Healthcare Full time

Your responsibilities

also include: Complete investigations and present findings, which may include presenting your findings at tribunals, inquests and external meetings. Continually improve our understanding of care delivery issues to support the people who use our services. Identify, evaluate and implement improvements at Cumbria sites. Ensure the work practices and environment meet the requirements of the Health and Safety at Work Legislation. Maintain and promote the health, safety and security of everyone at sites, including taking appropriate action when issues arise. Encourage reflective practice and a culture of continuous improvement and openness.

What you need to be successful in this role:

A valid UK driving licence and access to a vehicle Be an excellent listener, able to pick up on and consider nonverbal cues. Strong administration skills with record keeping and report writing. Balance empathy with fact finding, asking probing questions and confidence to challenge responses. Strong analytical skills, able to clearly define and present findings in a concise and factual way. Highly developed interpersonal skills, able to act assertively across a range of situations.

What you will get:

Annual salary of £37,800 (40 hrs/w) Equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time.

There are also a range of other benefits including retail discounts and special offers and much more.



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