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Patient Engagement Practitioner

4 months ago

Woodbridge, United Kingdom Practice Plus Group Full time

Job summary

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Patient Engagement Practitioner to join our team at HMP Warren Hill, a category C Prison located in Hollesley.

Hours

Monday to Friday - to

Weekends -8am to 4pm

The full time role will be hours per week and you would need to work 1 in 4 weekends. We also welcome part time applications.

Salary

Youll receive an annual salary up to £27195 per annum FTE - depending on experience.

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Main duties of the job

As the Patient Engagement Lead, youll be responsible for the improvement and stability of patient engagement activities and patient satisfaction through effective service user engagement and peer led forums, the planning and delivery of projects/programmes in line with patients needs and priorities, involving patients (where possible) in project and training delivery.

Youll act as a point of contact and respond to patient engagement enquires from staff, external partners and patients. Additionally, within this role, you will be responsible for the oversight and management of the health champion peer support model, including the delivery of Health Champion training across the region. Youll ensure statutory and organisational requirements are met, that patient engagement activities are conducted frequently across all sites with timely evaluations and feedback/recommendations are communicated with patients, staff and external partners where necessary. Work collaboratively with senior management to assist in establishing patient reviews of new innovations for business

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:

we treat patients and each other as we would like to be treated we act with integrity we embrace diversity we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

You will hold GCSE grades C/4 or above in both English and Maths with experience of working as a peer representative in a criminal justice setting (including health, housing, substance use). You will be required to have face to face engagement with patients as well as group facilitation/note taking when necessary. Applications are welcome from individuals who have experienced a custodial sentence.

Job description

Job responsibilities