Towergate branded Insurance Advisor

Found in: Talent UK C2 - 3 weeks ago

Stevenage, United Kingdom Ardonagh Advisory Full time

Towergate branded Insurance Advisor / Customer service - ARD986122

We are looking for an experienced Insurance Advisor to join our Medical Insurance Retention team based in Stevenage.

Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience, and that’s driven by you.

Our people share a common mindset that sets us apart. Our Insurance Advisors are engaging, positive, they listen, they are receptive to what our customers want, they are adaptive, hardworking team-players, and they build trusted relationships with colleagues, customers, and partners.

We recruit people who share those values.

When you join us you will play your part, ensuring  we meet and exceed  our commercial targets by maximising business and service opportunities from all contacts in a consistent, fair and compliant manner. You will become part of an established, friendly and experienced team who will provide all the support you need to succeed.

This role is a 12 month Fixed term contract with the possibility of it becoming permanent at the end of the contract.

  Responsibilities:

Processing correspondence Dealing with either inbound or outbound customer calls, understanding the customer’s needs, and providing insurance solutions to that are best suited to their requirements  Ensuring calls are answered in a timely professional manner, and that exceptional customer experience is always delivered, and that business standards are adhered to at all time Ensuring that all workflow activity is completed in accordance with approved business processes Complying with all approved procedures, customer service standards and external regulatory bodies. Achieving and maintaining the required competencies for the role. Ensuring that any customer complaints are identified and handled strictly within the company's complaints procedure.

Essential Criteria

Engaging personal communication style. Positive attitude, resilient, adaptive, receptive, and articulate. Previous experience in sales or service. We are keen to hear from individuals with a background in public facing industries such as insurance, retail, and hospitality.

We offer are a competitive salary, on target bonus scheme, knowledge development and a structured training plan to develop your corporate career, and further career opportunities throughout our business

Towergate Insurance Brokers provide over 200 specialist policies from nearly 100 offices across the UK. From businesses, properties, passions, and most things in between, our advisors work together with the UK’s leading insurers to provide expert advice. We engage with and speak the language of our customers, providing competitive protection that best suits their needs.

At the heart of all our work is knowing our stuff, being an open book, creating great partnerships and sharing the passions of our customers. If you are an enthusiastic, results driven, motivated individual striving for a career, not just a job, then come and be part of our story.

  • New Business Advisor

    1 day ago

    Stevenage, United Kingdom Towergate Insurance Brokers Full time

    New Business Advisor - ARDIL823857 Towergate Insurance Brokers provide over 200 specialist policies from nearly 100 offices across the UK. From businesses, properties, passions, and most things in between, our advisors work together with the UK’s leading insurers to provide expert advice.We engage with and speak the language of our customers, providing...

  • Insurance Advisor

    Found in: Talent UK C2 - 1 week ago

    Stevenage, United Kingdom Ardonagh Advisory Full time

    Insurance Advisor / Customer service - ARD986122 We are looking for an experienced Insurance Advisor to join our Medical Insurance Retention team based in Stevenage. Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide...

  • Sales Advisor

    2 days ago

    Stevenage, United Kingdom The Ardonagh Group Full time

    Insurance Advisor - ARD952710 Our Insurance Sales Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience, and...

  • Customer Service Advisor

    1 day ago

    Stevenage, United Kingdom The Ardonagh Group Full time

    Customer Service Advisor - ARD897410 Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience, and...

  • Insurance New Business Advisor, Stevenage

    7 days ago

    Stevenage, United Kingdom CAPIO RECRUITMENT LIMITED Full time

    **Insurance New Business Advisor** **Location**:Stevenage **Salary**:£25,000-£30,000 negotiable on experience **The Company**: We are working with an established insurance firm who are currently urgently recruiting for an Insurance New Business Advisor to join their team as a customer focused telephone agent dealing with new business in the specialist...

  • Medical Insurance Advisor

    3 weeks ago

    Stevenage, Hertfordshire, United Kingdom Heat Recruitment Ltd Full time

    Insurance Adviser Excellent opportunity to join one of the UK’s largest Insurance groups to start a career within the Insurance arena. Insurance Advisors are a key part of our clients business, speaking to customers and providing advice on new products, renewals, and ensuring you understand their needs, and provide products and services that exceed their...

  • Lead Generator

    2 days ago

    Stevenage, United Kingdom The Ardonagh Group Full time

    Lead Generator - ARDEQ868182 - Stevenage Our Lead Generators are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience,...

  • Appointment Booker

    4 days ago

    Stevenage, United Kingdom The Ardonagh Group Full time

    **Appointment Booker - ARD951525** Do you have experience working in a customer service role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as an **Appointment Booker** within our friendly team based in Stevenage. This **Appointment Booker** opportunity is the perfect **steppingstone into a sales...

  • Presales Solutions Engineer

    3 days ago

    Stevenage, United Kingdom Gregory Martin International Full time

    **Presales Solutions Engineer** **Location: Stevenage, Hertfordshire / remote home based** **Salary: £55,258.00 to £78,940.00 plus Sales Incentive Plan 25% and many other excellent benefits** Our client is looking for Presales Solutions Engineer to join their business unit, as a Pre-Sales Solutions Engineer/Consultant, you will lead the technical...

  • Marketing Officer

    2 days ago

    Stevenage, United Kingdom The One Group Full time

    Marketing Officer Stevenage, Hertfordshire £25,000 - £30,000 Join an established and rapidly growing business in Stevenage, Hertfordshire as their new Marketing Officer. You'll be joining a friendly team, in a company that offers hybrid working and good opportunities to build your skillset in marketing and progress. The business deliver custom software...